Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Others
Timeline
Generic

MANDY HUNG

Toronto,Canada

Summary

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

11
11
years of professional experience

Work History

CREW MEMBER

Bingz Canada
Toronto, ON
12.2024 - Current
  • Daily cashier and packaging work.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant health and safety guidelines.
  • Clean and maintain stations while practicing good safety and sanitation.

SENIOR ADMINISTRATIVE EXECUTIVE

Joyce Boutique Limited - The Lane Crawford Joyce Group
Hong Kong
07.2018 - 04.2024
  • Coordinate in-store activities and projects with internal and external parties.
  • Communicate with internal departments and vendors for daily operations or product-related issues.
  • Assist in handling e-commerce customer inquiries and order processing.
  • Discuss the review of operation manuals and guidelines.
  • Organize and maintain sales orders, transactions, and generate reports for data analysis in various systems.
  • Coordinated training for new team members, overseeing onboarding details, and designing a framework for future acquisitions.
  • Oversaw office inventory activities by ordering, requisitions, stocking, and shipment receiving.
  • Handle all administrative duties, including daily cashiering, inventory control, changes in manpower, and managing store expenses and basic housekeeping.

CUSTOMER SERVICES OFFICER, VENUE OPERATIONS (TEMPORARY)

West Kowloon Cultural District
Hong Kong
07.2017 - 07.2019
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Assisted patrons with seating by giving directions, and lighting paths.
  • Performed routine inspections of the theater to identify safety hazards.
  • Worked with other staff members for smooth theater operations.
  • Managed multiple tasks simultaneously, and completed all assigned duties each shift.

EVENT ASSISTANT (EVENT SALE & MANAGEMENT)

Azure Restaurant Slash Bar - Hotel LKF by Rhombus
Hong Kong
04.2016 - 07.2017
  • Managed the event calendar and planning stages to effectively handle as many as 20 to 40 jobs per month.
  • Coordinated pre- and post-event planning with a team of 30 staff members, serving 200 to 400 customers.
  • Organized facilities preparation, and refreshments for gatherings with as many as 200 to 400 guests.
  • Provided exceptional customer service to all guests, and escalated concerns where needed.
  • Oversaw event operations to keep them running smoothly.

SALES EXECUTIVE

Morning Express & Logistics Limited
Hong Kong
09.2015 - 02.2016
  • Met with existing customers to review current services and expand sales opportunities.
  • Increased sales with the execution of full sales cycle processing, from initial lead processing through conversion and closing.
  • Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.

FOOTWEAR SALES

Shu Talk Branding Company Limited
Hong Kong
06.2014 - 06.2015
  • Greeted and offered sales assistance to every customer upon entering the store.
  • Assisted customers in finding items, and explained benefits and services to increase sales and satisfaction.
  • Performed opening and closing procedures of a mall-based store to secure products and employee safety.

Education

Bachelor of Arts - Publishing, Media And Cultural Studies

Middlesex University
United Kingdom
06.2014

Associate of Arts - Advertising And Creative Media

HKU SPACE Community College
Hong Kong
09.2012

Skills

  • Operations management
  • Office administration
  • Fast learner
  • Multitasking abilities
  • Problem solving
  • Relationship building
  • Inventory control
  • POS systems
  • Customer service
  • Staff management
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel

Languages

  • English, Professional Working
  • Chinese (Mandarin), Full Professional
  • Chinese (Cantonese), Native or Bilingual

Additional Information

Eligible holder of Open Work Permit, Available immediately

Others

  • Microsoft Office (Word, Excel, and PowerPoint)
  • QlikView
  • POS system - Fashion Pro
  • English and Chinese Typing

Timeline

CREW MEMBER

Bingz Canada
12.2024 - Current

SENIOR ADMINISTRATIVE EXECUTIVE

Joyce Boutique Limited - The Lane Crawford Joyce Group
07.2018 - 04.2024

CUSTOMER SERVICES OFFICER, VENUE OPERATIONS (TEMPORARY)

West Kowloon Cultural District
07.2017 - 07.2019

EVENT ASSISTANT (EVENT SALE & MANAGEMENT)

Azure Restaurant Slash Bar - Hotel LKF by Rhombus
04.2016 - 07.2017

SALES EXECUTIVE

Morning Express & Logistics Limited
09.2015 - 02.2016

FOOTWEAR SALES

Shu Talk Branding Company Limited
06.2014 - 06.2015

Bachelor of Arts - Publishing, Media And Cultural Studies

Middlesex University

Associate of Arts - Advertising And Creative Media

HKU SPACE Community College

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