Summary
Overview
Work History
Education
Skills
Certification
Languages
ADDITIONAL INFORMATION
Timeline
Generic
Mandy Eugene

Mandy Eugene

Toronto,ON

Summary

Dedicated worker passionate about helping others live fulfilling lives by providing personal assistance and care in managing various health-related conditions. Knowledgeable about managing medications, appointments and social events. Well-organized and compassionate with good relationship-building abilities. Support system for palliative/hospice patients and family members. Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness. Experienced with delivering compassionate care and support to clients. Uses effective communication to ensure clients' needs are met and their well-being is prioritized. Knowledge of personal care techniques and patient safety practices.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Special Needs Program Staff

City of Toronto, Parks and Recreation
03.2024 - Current
  • Assisting programmer’s according to participant requirements, enhancing.
  • Promoting fun, safety and independence
  • Following Adapted programs as needed based on feedback from participants, ensuring continuous alignment with desired outcomes.
  • Evaluated program outcomes to identify successes, challenges, and opportunities for growth.
  • Monitored program progress closely, promptly addressing any issues or concerns that arose during implementation stages.
  • Cultivated a positive work environment by promoting open communication channels among staff members.
  • Developed strong working relationships with colleagues , leading to increased collaboration and program success.
  • Communicated clearly with program staff and participants through written and digital correspondence.
  • Assisted in gathering of program data to compose thorough monthly reports.

Personal Support Worker

S.R.T. Med-Staff
02.2018 - Current
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Worked with supervisory medical staff to review cases and improve care.
  • Helped clients maintain daily living standards by assisting with personal hygiene such as bathing, dressing and grooming.
  • Reported concerns to supervisory to maintain optimal care for all client needs.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Performed light housekeeping duties such as, making beds, laundry, sweeping floors and sanitizing surfaces.
  • Assisted patients with bladder and bowel needs by helping to restroom and changing catheter.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.

Personal Support Worker

Got Care
10.2021 - 06.2024
  • Provided care to residents with Dementia, COPD, Parkinson disease, osteoporosis, hypertension and many more.
  • Documented information in client's chart and communicated status updates
  • Provided assistance with grooming; showers, oral hygiene and denture care
  • Assist with bed making and feeding with and without special diets
  • Provided therapeutic communication
  • Helped with recreational therapy programs

• Conveyed resident status changes and concerns to nursing staff.


• Assist family with coping with the stress of dealing with palliative/ hospice family members and being there for emotional support during end of life transition,

Education

Certificate - Health Science

George Brown College
Toronto, ON

Skills

  • Household organization
  • Patient Care and safety
  • Client relationship management
  • Meal planning
  • Emotional support during in hospice care

Certification

  • Certificate in course attendance; Stroke Awareness and Treatment Supportive Conversation Tips and Tools- November 2018
  • Certificate of completion; Wound prevention- May2018
  • Certification of Participation; Gentle Persuasive Approaches in Dementia Care, Supporting Persons With Responsive Behavior- September 2018
  • Certificate of Completion; Stroke and Dementia Care- October 2018
  • Certificate; Hospice palliative care training program

Languages

English
Professional Working

ADDITIONAL INFORMATION

  • Certified in FIRST AIDE, CPR and BLS
  • Current vulnerable sector check
  • High Five
  • Palliative/Hospice care
  • Dementia/ Alzheimer
  • Brain injury
  • Diabetes and Hypertension

Timeline

Special Needs Program Staff

City of Toronto, Parks and Recreation
03.2024 - Current

Personal Support Worker

Got Care
10.2021 - 06.2024

Personal Support Worker

S.R.T. Med-Staff
02.2018 - Current

Certificate - Health Science

George Brown College
Mandy Eugene