Mandy Cox
North Vancouver,BC
Summary
Dynamic professional with proven expertise in candidate screening and exceptional team collaboration skills. At Select Medical Connections, I excelled in recruiting, sourcing, and ensuring high-quality placements, significantly reducing lead time for positions. Demonstrated ability to foster positive relationships and achieve recruitment success by leveraging administrative skills and industry knowledge.
Overview
22
22
years of professional experience
Work History
Recruiter
Select Medical Connections
04.2019 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
- Developed and maintained a robust candidate database for future job openings, reducing lead time in filling positions.
- Managed multiple requisitions simultaneously while maintaining focus on quality placements within designated timelines.
- Collaborated with human resources teams to ensure seamless onboarding processes for new hires, fostering successful transitions into their roles.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
General Manager
Burgoo Bistro
06.2022 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Server/Bartender/Manager
Queens Cross Pub
06.2003 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Bayridge Secondary School
Kingston, ON06-1997
Skills
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- Team collaboration
- New hire training
- Training and onboarding
- Cold calling
- Candidate vetting
Timeline
General Manager
Burgoo Bistro
06.2022 - 01.2023
Recruiter
Select Medical Connections
04.2019 - Current
Server/Bartender/Manager
Queens Cross Pub
06.2003 - 03.2019
High School Diploma -
Bayridge Secondary School
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