Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Chicago

Box 3026 Kenora

Summary

Proven team leader with a track record of enhancing player experiences at Kenora Chiefs Advisory through effective event planning and team management. Skilled in fostering collaboration and resolving conflicts, demonstrated by improved community engagement. Excels in multitasking and maintaining meticulous attention to detail, ensuring confidentiality and accuracy in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Rookie League Coordinator

Kenora Chiefs Advisory
04.2022 - Current
  • Develop strong relationships with the youth.
  • Enhanced player experience by efficiently scheduling league games and events.
  • Provided ongoing training opportunities for staff members, coaches, and volunteers, resulting in improved performance in their roles.
  • Maintained accurate records of game results, ensuring timely updates on standings and statistics.
  • Improved communication channels with coaches, players, and parents to foster positive relationships.
  • Resolved conflicts among teams or individuals in a professional manner, promoting a positive environment for all participants.
  • Organized successful tournaments for increased participation and community engagement.

Receptionist/Office Assistant

Waasegiizhig Nanaandawe'iyewigamig Health Access C
09.2018 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled and confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Increased collaboration among healthcare providers with seamless information sharing through centralized EMR systems.
  • Trained new staff members on medical records systems, contributing to a well-informed and effective team.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Trained in how to operate and navigate through OTN.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Cashier

Devil's Gap Marina
09.2013 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise throughout store.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Certificate - Health Administration Certificate

Seven Generations Education Institute
Kenora, ON
06.2023

Certificate - Indigenous Wellness & Addictions Prevention

Seven Generations Education Institute
Kenora, ON
06.2014

High School Diploma -

Saint Thomas Aquinas High School
Kenora, ON
06.2008

Skills

  • Team Management
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Multitasking Abilities
  • Attention to Detail
  • Organizational Skills
  • Effective Communication
  • Time management abilities
  • Event Planning

Timeline

Rookie League Coordinator

Kenora Chiefs Advisory
04.2022 - Current

Receptionist/Office Assistant

Waasegiizhig Nanaandawe'iyewigamig Health Access C
09.2018 - 03.2022

Cashier

Devil's Gap Marina
09.2013 - 05.2018

Certificate - Health Administration Certificate

Seven Generations Education Institute

Certificate - Indigenous Wellness & Addictions Prevention

Seven Generations Education Institute

High School Diploma -

Saint Thomas Aquinas High School
Mandy Chicago