Summary
Overview
Work History
Education
Skills
Certification
Smart Serve Certificate
Timeline
Generic

Mandy Campbell-Reist

Kincardine,ON

Summary

Dedicated professional with a history at Brennen and Samantha's Your Independent Grocer, excelling in customer service and bookkeeping. Demonstrated ability to enhance customer satisfaction and manage financial transactions accurately, leading to improved operational efficiency. Skilled in merchandising and empathetic customer interactions, consistently achieving quality goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front End Cashier

Brennen and Samanthas Your Independent Grocer
06.2024 - 12.2024
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.

Cash Office Associate

Brennen and Samanthas Your Independent Grocer
06.2024 - 12.2024
  • Collaborated with team members to ensure timely completion of cashiering tasks, improving overall customer satisfaction.
  • Oversaw, balanced and managed change fund to facilitate customer transactions.
  • Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
  • Investigated financial inconsistencies to solve discrepancies and reported to manager.

PC Online Shopper

Brennen and Samanthas Your Independent Grocer
06.2024 - 12.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.

Education

Post Secondary - Personal Support Worker

St.Alberts
Greater Sudbury, ON
06-2014

High School Diploma -

Waterloo Collegiate Institute
Waterloo, ON
06.1996

Skills

  • Merchandising
  • Records management
  • Bookkeeping
  • Excellent customer service
  • Patience and empathy
  • Data entry proficiency

Certification

Smart Serve Certificate

Smart Serve Certificate

Valid from 03-12-2022 to 03-11-2027

Timeline

Front End Cashier

Brennen and Samanthas Your Independent Grocer
06.2024 - 12.2024

Cash Office Associate

Brennen and Samanthas Your Independent Grocer
06.2024 - 12.2024

PC Online Shopper

Brennen and Samanthas Your Independent Grocer
06.2024 - 12.2024

High School Diploma -

Waterloo Collegiate Institute

Smart Serve Certificate

Post Secondary - Personal Support Worker

St.Alberts
Mandy Campbell-Reist