Experienced Sales and Education Manager with a strong business, management, and creative background. Able to work with minimal direction to creatively and effectively grow business.
Overview
10
10
years of professional experience
Work History
Account Director, West
FCS Solutions
11.2023 - Current
Prospected potential clients to create a successful sales pipeline.
Delivered measurable success by consistently meeting or exceeding client expectations, solidifying reputation as a reliable account partner.
Expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
Negotiated favorable contract terms with clients, securing long-term business relationships and revenue growth.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Actively participated in networking events within the industry, expanding professional connections and generating leads.
Developed customized account plans for clients to help them achieve their business goals.
Owner
A Load Of Craft
03.2020 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Presented design proposals to clients to establish clear project expectations and goals.
Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
Developed space planning concepts, color palette selections, and textile presentations.
Field Sales & Education Manager
HUM Nutrition
05.2019 - 03.2020
Establish, recruit, hire, and manage field team of 11 Account Executives throughout the United States
Develop field training education program and ensure material is properly executed in store
Monitor Account Executive store visit cadence
Collaborate with internal teams and retailers to create impactful events
Developed innovative field marketing campaigns to increase engagement with target demographic and drive brand exposure
Monitored metrics and marketing investments to assess performance and implement continuous improvements
Coached employees in successful selling methods and encouraged cross-selling to drive revenue
Created field collateral to increase in-store brand awareness
Sales and Education Executive
MAKE UP FOR EVER
04.2017 - 05.2020
Responsible for the sales and education of 25 Sephora doors within the Los Angeles and Las Vegas territory
Hiring, training, and management of one Market Specialist and 8 freelance artists
Planning and successful execution of Single and Multi Branded Events within Sephora
Scheduling and partnering with Sephora Store Directors, District Education Managers and District Managers to drive company sales
Facilitating New Store Openings, Master Classes, and Cluster Trainings at both beginner and advanced levels
Collaborated in creating strategies that drove sales and revenue through
Responded to customer requests via telephone and email
Sales And Education Coordinator
Estee Edit/Estee Lauder
02.2016 - 04.2017
Responsible for the sales and education of 17 Los Angeles Sephora doors with two brands in the color and skincare categories
Training and booking 6 freelance makeup artists
Responsible for the successful launching of a new brand with Estee Lauder
Booking, planning, and executing events held within Sephora
Assist in the education content creation to be used nation wide for Brand Focus Days in Sephora
Sales Coordinator
Gorgeous Cosmetics
01.2015 - 02.2016
Responsible for sales and growth of business in the Orange County territory within multiple retailers
Presentation of products to potential retailers
Planning and execution of events to grow sales
Replenishment of orders to retailers
Communication with company warehouse to ensure fluid and correct shipment
Direct communication with company owners to grow business and ensure ROI on events
Education
Estheticians License - Skincare
Bellflower Cosmetology
Lakewood, CA
2010
Diploma -
Banning High School
Wilmington, CA
2000
Skills
Strong business acumen
Interpersonal and written communication
Recruiting and management
Team leadership
Customer service skills
Creative, out-of-the-box thinking
Tailoring curriculum plans
Event planning and execution
Creative collateral development
Timeline
Account Director, West
FCS Solutions
11.2023 - Current
Owner
A Load Of Craft
03.2020 - Current
Field Sales & Education Manager
HUM Nutrition
05.2019 - 03.2020
Sales and Education Executive
MAKE UP FOR EVER
04.2017 - 05.2020
Sales And Education Coordinator
Estee Edit/Estee Lauder
02.2016 - 04.2017
Sales Coordinator
Gorgeous Cosmetics
01.2015 - 02.2016
Estheticians License - Skincare
Bellflower Cosmetology
Diploma -
Banning High School
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