Mandukhai Munkhzorig
Toronto,Canada
Summary
Dynamic Social Media Manager with a proven track record at the University of Toronto, excelling in content creation and video editing using Adobe Premiere Pro. Adept at collaborating with teams to drive innovative marketing strategies, I leverage strong customer service skills to enhance engagement and deliver impactful educational materials.
Overview
4
4
years of professional experience
Work History
Technical Manager, TEDX
University of Toronto
Toronto, Canada
09.2024 - 04.2025
- Captured high-quality video content for promotional and educational materials for four TEDx UofT events.
- Edited raw footage of the conferences using Premiere Pro for final production.
- Collaborated with marketing teams to develop creative video concepts and storyboards to post on social media, such as Instagram and TikTok.
- Managed equipment setup and maintenance for various video projects.
Email Coordinator
Stockpick
Toronto, Canada
01.2024 - 08.2024
- Monitored email campaign metrics for seven months and generated comprehensive performance reports to inform future strategies.
- Implemented automation workflows to streamline email marketing processes and improve efficiency.
- Troubleshooted and resolved technical issues related to email deliverability, ensuring a 99% inbox placement rate.
- Learned HTML and designed daily newsletter with the given writings.
Customer Representative
Kiehl's
Toronto, Canada
05.2023 - 05.2024
- Provided personalized skincare consultations, offering expert advice on products suitable for different skin types and concerns.
- Educated customers on skin care routines, product usage, and ingredients to help them make informed purchasing decisions.
- Address customer inquiries and concerns promptly and professionally, resolving issues to their satisfaction.
- Implemented multilingual skills daily to assist customers from diverse backgrounds, reaching daily sales goal with an average of 82%.
Filmmaking Coordinator, CINSSU
University of Toronto
Toronto, Canada
09.2023 - 04.2024
- Created and managed process for film-making equipment rental service. Provided total of 5 students with film-making equipment.
- Brainstormed and hosted two events for total of 75 students about film-making to educate students.
Educational Content Creator
Tomujin Academy
Ulaanbaatar
01.2021 - 08.2022
- Company Overview: https://www.instagram.com/thetomujinacademy/
- Created annual- weekly marketing plan to promote Academy's services
- Initiated engagement plan based on Social Media insight data
- Wrote scripts for contents on educational posts and videos about English Language tests while assisting with the production process
- Https://www.instagram.com/thetomujinacademy/
Copywriter Intern
Apex Capital
03.2021 - 08.2021
- Company Overview: https://www.instagram.com/apexcapitalmn?igsh=N3lnZTJpZjlwaTBi
- Collaborated with the creative team to develop creative concepts and execute copy for marketing campaigns, advertisements, social media posts, website content, and more.
- Conducted research on industry trends, target audience preferences, and competitive analysis to inform content strategy.
- Wrote clear, concise, and engaging copy that aligns with company's and messaging guidelines.
- Distributing the email marketing using MailChimp.
- Https://www.instagram.com/apexcapitalmn?igsh=N3lnZTJpZjlwaTBi
Education
Bachelor of Arts -
University of Toronto
Toronto, Canada09.2025
High School -
Tomujin High School
Ulaanbaatar, Mongolia06.2021
Skills
- Microsoft Office Suite
- Purchasing processes
- Customer service and support
- Content creation and management
- Marketing management
- Adobe Premiere Pro and video editing
- Advertising strategies
- Figma and design tools
- Pre-production planning
- Adobe Photoshop and Canva
- Social media marketing
Extracurricular Activities
Filmmaking Coordinator, CINSSU at University of Toronto, Toronto, ON, 09/2023, 04/2024, Created and managed process for film-making equipment rental service. Provided total of 5 students with film-making equipment., Brainstormed and hosted two events for total of 75 students about film-making to educate students. Technical Manager, TEDX at University of Toronto, Toronto, ON, 09/2024, Present, Worked as a photographer and videographer for two TEDX event hosted by TEDX club at University of Toronto., Created 4 contents for TEDX event promotion campaigns as an editor and videographer.
Languages
- English
- Korean
- Chinese (Simplified)
- French
Languages
English
Professional
French
Limited
Korean
Limited
Timeline
Technical Manager, TEDX
University of Toronto
09.2024 - 04.2025
Email Coordinator
Stockpick
01.2024 - 08.2024
Filmmaking Coordinator, CINSSU
University of Toronto
09.2023 - 04.2024
Customer Representative
Kiehl's
05.2023 - 05.2024
Copywriter Intern
Apex Capital
03.2021 - 08.2021
Educational Content Creator
Tomujin Academy
01.2021 - 08.2022
Bachelor of Arts -
University of Toronto
High School -
Tomujin High School
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