Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mandi Niessen

Tolstoi ,MB

Summary

Hi! My name is Mandi Niessen. I am nineteen years old and I am very passionate about a job well done. I have strived to be a receptionist ever since I was a little girl. I love customer relations and cant wait for an opportunity at making a difference for your workspace!

Overview

13
13
years of professional experience

Work History

Cashier

Fresh Factory
Vita, MB
11.2023 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.

Head Cake Decorator

A Bakers Story
Grunthal, MB
06.2021 - 07.2022
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Handled cash, credit card and check transactions.
  • Took custom orders from clients and provided accurate quotes.
  • Provided guidance and support when necessary during busy periods.
  • Greeted customers, answered inquiries and explained promotions in a friendly manner.
  • Identified customer needs and provided appropriate solutions quickly.
  • Balanced the till at the end of each shift with 100% accuracy.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained organized filing system of paper and electronic documents.

Campground Employee

Sunset Oaks
Stuartburn, MB
04.2021 - 08.2021
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Completed day-to-day duties accurately and efficiently.
  • Answered telephones promptly and directed calls to appropriate personnel.
  • Ensured that all customer service requests are handled in a timely manner.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

4-H Member

Woodmore Club
Woodmore, MB
08.2011 - 05.2018
  • Learned to do by doing.
  • Attended 4-H meetings, conferences, and events to represent the organization.
  • Learned the best communication skills by competing in yearly speech competitions. (1st & 2nd over Manitoba)

Education

High School Diploma -

Shevchenko School
Vita, MB
06-2022

Skills

  • Customer Service
  • ID Verification
  • Customer Relations
  • Time Management Skills
  • Organization
  • Digital File Management
  • Schedule Management
  • Telephone Etiquette
  • Appointment Confirmation
  • Data Entry
  • Appointment Scheduling

References

References available upon request.

Timeline

Cashier

Fresh Factory
11.2023 - Current

Head Cake Decorator

A Bakers Story
06.2021 - 07.2022

Campground Employee

Sunset Oaks
04.2021 - 08.2021

4-H Member

Woodmore Club
08.2011 - 05.2018

High School Diploma -

Shevchenko School

Similar Profiles

CREATE PROFILE
Mandi Niessen