Summary
Work History
Education
Skills
Timeline
Generic

Mandi Brohm

Carrying Place,ON

Summary

Seasoned Administrator with background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline office operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale.

Work History

Administrator

Mohawk Trading Co.
Deseronto, Ontario
  • Assisted with budget preparation and tracking of expenses.
  • Supported departmental activities by providing clerical assistance.
  • Updated databases with new employee information, job changes and terminations.
  • Maintained filing system for important documents such as contracts and invoices.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Processed payroll information according to established guidelines.
  • Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.

FOH Manager

Bourbon Street.
Belleville, Ontario
  • Reviewed monthly financial statements with management team in order to evaluate overall performance.
  • Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
  • Maintained accurate records of daily transactions, including cash, credit card and check payments.
  • Trained new staff on proper customer service techniques, policies and procedures.
  • Monitored employee performance to ensure compliance with company standards.
  • Developed and implemented customer service standards to ensure consistent quality of service.
  • Provided guidance and support to FOH personnel when dealing with difficult customers or situations.
  • Conducted regular inventory checks and placed orders for additional supplies as needed.

Education

Developmental Service - Healthcare

Loyalist College of Applied Arts And Technology
Belleville, None
06-2021

Personal Support Worker - Healthcare

Loyola School For Continuing Education
Belleville, ON
06-2015

Skills

  • Budgeting and financial analysis
  • Clerical support
  • Staff scheduling
  • Payroll processing
  • Inventory control
  • Customer service excellence
  • Performance monitoring
  • Process optimization

Timeline

Administrator

Mohawk Trading Co.

FOH Manager

Bourbon Street.

Developmental Service - Healthcare

Loyalist College of Applied Arts And Technology

Personal Support Worker - Healthcare

Loyola School For Continuing Education
Mandi Brohm