Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mandeep Singh Sodhi

Welland,ON

Summary

Driven and customer-focused professional with experience at Burger King and Tailgates Bar & Grill, excelling in customer service and kitchen management. Demonstrated ability to enhance team performance and customer satisfaction through effective training and empathy. Skilled in operational improvements, achieving positive feedback and continuous improvement without exceeding budget constraints.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Burger King
10.2023 - 10.2024


  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register to record transactions accurately and efficiently.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Kitchen Manager and Line Cook

Tailgates Bar & Grill
09.2022 - 10.2024
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Train new employees to maintain the standard of the restaurant.

Education

Border Custom Services

Niagara College
100 Niagara College Blvd, Welland, ON L3C 7L3
04-2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Languages

English
Professional Working

Certification

  • Food Handler Certification - February 2028
  • Smart Serve - December 2028

Timeline

Cashier

Burger King
10.2023 - 10.2024

Kitchen Manager and Line Cook

Tailgates Bar & Grill
09.2022 - 10.2024

Border Custom Services

Niagara College

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Mandeep Singh Sodhi