Mandeep Singh Maan
2033 33B Avenue Northwest, Edmonton,Canada
Summary
Versatile and results-oriented professional with a strong background in customer service, supervision, transportation and retail management, notably with different organisations. Excelled in enhancing operational efficiency and customer satisfaction through effective communication and quick decision-making. Skilled in team leadership and computer applications, demonstrating a commitment to excellence and a robust work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Truck Driver (Tandem)
2048743 Alberta Ltd.
Edmonton, Alberta
03.2024 - Current
- Reported all accidents or violations to management immediately upon occurrence.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Monitored tire pressure, fluid levels, brakes, and other systems to ensure safe operation of the truck.
- Followed designated routes and obeyed traffic laws while driving long distances.
- Stopped periodically along route when necessary for rest breaks according to DOT regulations.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Reported all accidents or violations to management immediately upon occurrence.
DELIVERY ASSOCIATE
Leif Logistics Ltd
Edmonton, Canada
01.2024 - 03.2024
- Inspect the vehicle before and after every trip
- Safe driving and control of your vehicle at all times
- Comfortable driving in various weather conditions
- Load and unload packages, carrying them to a customer's doorstep
- Navigate different routes in a safe and efficient manner
- Provide exceptional service to customers
RETAIL SALES SUPERVISOR
K&J Services Inc
Sherwood Park, Canada
08.2022 - 01.2024
- Manage retail staff including cashiers and people working on the floor
- Utilize information technology to record sales figures
- Ensures promotions are accurate and merchandised to the company's standards
- Supervise and co ordinate activities of staff and help them achieve sales target
- Maintain store's cleanliness and health and safety measures
- Keep up with fluctuating supply and demand
- Handle customer questions, complaints and issues
SUPERVISOR OF OPERATIONS
Bhagwan Pur Filling Station
Sardulgarh, India
12.2020 - 07.2022
- Supervise and coordinate sales staff and cashiers
- Assign sales workers to duties and prepare work schedules
- Authorize payments and the return of merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Maintain specified inventory and order merchandise
- Prepare reports regarding sales volumes, merchandising and personnel matters
SUPERVISOR (CONSTRUCTION CUM TRANSPORT)
Paramount Public School
Lehragaga, India
06.2019 - 08.2020
- Ensuring teams work together to deliver quality work to strict deadlines
- Performing equipment, material, and routine site inspections
- Working closely with architects and other professionals
- Track paperwork and documentation
- Maintain daily records
- Provide assistance to construction workers as needed
- Schedule drivers and assign delivery routes
- Assist with the hiring process for new drivers
- Maintain records of vehicle use and maintenance
- Develop employees by scheduling, training, mentoring, encouraging, and rewarding performance
- Ensure proper safety policies and procedures are in place and followed
CASHIER/CUSTOMER SERVICE
The Heritage International School
Bhikhi, India
04.2018 - 05.2019
- Collecting fees in the form cash, credit or through cheque from customers and issuing receipts
- Provides a positive customer experience with fair, friendly, and courteous service
- Balancing the cash register and generating reports
- Perform other duties as assigned
Education
Bachelor of Arts -
Punjabi University
Patiala, PB09-2020
Skills
- Customer service
- Communication skills
- Quick Learner
- Management Skills
- Computer Skills
- Decision Making
- Flexibility
- Teamwork
- Responsibility
- Air brake certification
- Strong work ethic
Certification
- Have Class 3 License with Air Brake Certification.
- Ticket Terminal Training Basic Course.
- Basic Security Training.
References
References available upon request.
Languages
- English
- Hindi
- Punjabi
Personal Information
Immigration Status: Permanent Resident of Canada
Timeline
Truck Driver (Tandem)
2048743 Alberta Ltd.
03.2024 - Current
DELIVERY ASSOCIATE
Leif Logistics Ltd
01.2024 - 03.2024
RETAIL SALES SUPERVISOR
K&J Services Inc
08.2022 - 01.2024
SUPERVISOR OF OPERATIONS
Bhagwan Pur Filling Station
12.2020 - 07.2022
SUPERVISOR (CONSTRUCTION CUM TRANSPORT)
Paramount Public School
06.2019 - 08.2020
CASHIER/CUSTOMER SERVICE
The Heritage International School
04.2018 - 05.2019
Bachelor of Arts -
Punjabi University
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