Mandeep Kaur Saroya

• Interacted with customers by phone, email, or in-person to provide information.
• Oversee and Coordinate office administrative procedures.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Determine and establish office procedures and routines.
• Interview applicants for vacancies in the company.
• Complete different types of applications (study permit, work permit, provincial nominee and Express entry applications for Alberta, Federal applications)

· Oversee and Coordinate office administrative procedures.

· Delegate work to office support staff.

· Answer electronic inquiries and establish work priorities.

· Set up and maintain manual and computerized information filing system.

· Determine and establish office procedures and routines.

Order Office Supplies and maintain inventory

· Conducting online telephonic and/or virtual counseling sessions with students interested in studying abroad · Assisting students in selecting universities/colleges and programmes. · Assisting in preparing and filing their applications

Guiding students with the visa process and visa applications.

• Managing official phone calls and emails on daily basis.

• Assist colleagues whenever necessary.

• Arranging the official files, documents and faxing when require.

• Schedule meetings and appointments.

• Organizing flights and travel arrangements.

• Maintain computer and manual filings.

• Provide general support to visitors

• Managing office Supplies.

• Facilitate administrative throughout the student journey eg. application visa.
• Counseling students regarding educational issues such as course and program selection and career planning.
• Arrange for telephonic interviews and group discussion through webinar.
• Provide students with information on such topics as college degree programs and admission requirements, course modules, financial aid opportunities and future career outcomes.
• Working as intermediate between student and college/University to send his/her documents to University, arranging admission letter from University.
• Helping students to meet up with the University/College delegates in Educations fairs conducted by the organization..
• Revenue generation based on the assigned profile.