JASHANVEER KAUR
Brampton,ON
Summary
Dynamic Pharmacy Assistant with a proven track record at Capital Cure Pharma, excelling in medication dispensing and patient counseling. Enhanced customer satisfaction through efficient prescription filling and empathetic service. Skilled in inventory management and regulatory compliance, contributing to a well-organized pharmacy environment and improved operational efficiency.
Offering strong organizational skills and keen ability to learn and adapt within pharmacy setting. Delivers solid understanding of pharmaceutical principles and basic customer service skills. Ready to use and develop inventory management and patient record-keeping skills in pharmacy assistant role.
Developed comprehensive skill set in fast-paced pharmacy environment, including medication dispensing and patient interaction. Seeking to transition into new field, leveraging strong organizational and customer service skills. Dedicated to applying attention to detail and ensuring efficient operations in any professional setting.
Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Highly organized and dependable, with solid foundation in pharmaceutical principles and customer service. Knowledge in maintaining accurate patient records and proficient in inventory management. Committed to ensuring smooth pharmacy operations and enhancing patient care. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Capital Cure Pharma
04.2022 - 11.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Updated computer system with current customer, payment and inventory information.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Reduced waiting times for patients by implementing more efficient prescription filling process.
- Increased customer satisfaction, providing compassionate care and detailed medication instructions.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
Bachelor of Business - Accounting And Finance
Fleming College
Toronto, ON05-2024
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Medication compounding
- Patient confidentiality
- Labeling accuracy
- Medication dispensing
- Drug classification
- Pharmaceutical calculations
- Prescription interpretation
- Drug storage management
- Document filing
- Customer relationship management
- Computer savvy
- Patient counseling
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- File management
- Data inputting
- Office administration
- Mail handling
- Multi-line telephone operation
- Document management
- Typing speed
- Office management
- Bookkeeping
- Document control
- Record preparation
- Business administration
- Payment processing
- Records maintenance
- Basic math
- Word processing
- Inventory management
- Updating computer database
- Stocking inventory
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Pharmacy Assistant
Capital Cure Pharma
04.2022 - 11.2023
Bachelor of Business - Accounting And Finance
Fleming College
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