Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Mandeep Singh

Mandeep Singh

Vernon,Canada

Summary

Compassionate professional with extensive experience in community support and security services. Expertise in assisting individuals with complex challenges such as homelessness and mental health issues. Proven ability to foster positive relationships and enhance client independence while ensuring safety in various environments. Strong communication, problem-solving, and teamwork skills demonstrated in high-pressure situations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Community Support Worker

Turning Points Collaborative Society
Vernon, Canada
06.2022 - Current
  • Collaborated with Crisis Intervention Workers to develop and implement individualized care plans tailored to each client’s unique needs, ensuring a coordinated and consistent approach to support, crisis management, and long-term well-being.
  • Provided ongoing support for clients’ mental, emotional, physical, and behavioral health by maintaining a calm, compassionate, and consistent presence, engaging in active listening, and offering encouragement and guidance in daily routines and decision-making.
  • Planned and participated in structured social, recreational, and vocational activities, fostering a sense of community, inclusion, and purpose among clients; activities included group outings, workshops, creative arts, and life skills training to enhance independence and self-esteem.
  • Delivered crisis intervention and emotional support during high-stress situations, using trauma-informed care principles, nonviolent communication, and de-escalation techniques to ensure the safety, dignity, and stability of both clients and staff.
  • Developed positive relationships with clients while maintaining professional boundaries.
  • Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
  • Developed appropriate treatment plans focusing on each individual's needs.

Security Officer

Kalamalka Security
Vernon, Canada
07.2024 - 12.2024
  • Communicated effectively with local law enforcement during emergencies to ensure coordinated responses.
  • Screened visitors and employees for weapons and contraband using hand wands and metal detectors.
  • Investigated incidents of theft or vandalism, documenting findings thoroughly.
  • Explained security protocols to employees and guests, enhancing preparedness for emergencies.
  • Administered first aid and CPR as needed during critical situations.
  • Maintained precise logs of all security-related activities for accountability.

Security Officer

Paladin Security
Vernon, Canada
02.2024 - 06.2024
  • Maintained accurate logs of all security related activities.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Education

diploma -

Business
Barrie, ON
04.2023

Skills

  • Medical emergencies management
  • Nursing expertise
  • Occupational safety
  • Hazardous materials handling
  • Crisis intervention
  • Conflict de-escalation
  • Information systems proficiency
  • Professional communication skills
  • First aid and preparedness
  • Team collaboration

Certification

  • SECURITY LICENCE (AST)
  • CLASS 5 DRIVING LICENCE
  • WHMIS
  • FOODSAFE
  • FIRST AID/ CPR
  • NALOXONE TRANING
  • SERVING IT RIGHT

Languages

  • Hindi
  • Punjabi
  • English

Timeline

Security Officer

Kalamalka Security
07.2024 - 12.2024

Security Officer

Paladin Security
02.2024 - 06.2024

Community Support Worker

Turning Points Collaborative Society
06.2022 - Current

diploma -

Business

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Mandeep Singh