Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mandeep Singh

Surrey,BC

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Driving

Uber
10.2023 - Current
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customers on time and in excellent condition.
  • Managed to talk with people around the world and approximately meet people from over 30 countries.
  • Followed all relevant traffic laws and safety regulations.

Assistant Manager

Chevron
12.2021 - Current
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established employee performance goals and provided feedback on methods for reaching those milestones.
  • Managed approximately 30 incoming calls, emails, and faxes daily from customers.

Manager

Haylat Development
01.2022 - 01.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep the business operating within budget and increase profits.
  • 'Managed approximately 30 incoming calls, emails, and faxes per day from customers.'

Unit Clerk

Oxford Insitute of Ielts
04.2019 - 06.2021
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Managed approximately 10 in-person meetings daily.

Education

MBA - Business Administration

University Canada West
Vancouver, BC
06-2023

Bachelor - Computer Applications Development

GHG Khalsa College Gurusar Sudhar
Ludhiana, Punjab, India.
04-2019

Diploma - Automotive Engineering

Guru Nanak Dev Engineering College
Ludhiana, Punjab, India
03-2019

Skills

  • Typing speed and accuracy
  • Customer service
  • Team leadership
  • Decision-making
  • Time management
  • Staff supervision
  • Scheduling appointments
  • Accurate data entry
  • Email management
  • Microsoft office expertise
  • Power BI
  • MS Excel
  • SQL and databases
  • Financial management
  • Valid Driver's license
  • Clean driving record

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional

Certification

  • Hootsuite Social Media Certification - Hootsuite Academy.
  • Google Ads Certification – Google.
  • Email Marketing Certification – HubSpot Academy.
  • HubSpot Content Marketing Certification - HubSpot Academy.

Timeline

Driving

Uber
10.2023 - Current

Manager

Haylat Development
01.2022 - 01.2024

Assistant Manager

Chevron
12.2021 - Current

Unit Clerk

Oxford Insitute of Ielts
04.2019 - 06.2021

MBA - Business Administration

University Canada West

Bachelor - Computer Applications Development

GHG Khalsa College Gurusar Sudhar

Diploma - Automotive Engineering

Guru Nanak Dev Engineering College

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Mandeep Singh