Overview
Work History
Education
Skills
Timeline
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Mandeep Singh

Overview

6
6
years of professional experience

Work History

Sales Associate

Old Dutch Foods Ltd
03.2024 - Current
  • Identify customer sales opportunities and sell and execute promotions, place equipment, and sell sufficient products to address the opportunities.
  • Provide excellent service to assigned accounts and create and maintain goodwill with all customers (e.g., communication, rapport building, attentiveness to customer needs).
  • Successfully managed assigned territory to achieve sales targets, consistently exceeding performance expectations.
  • Cultivated strong relationships with clients to understand their needs, resulting in increased customer satisfaction and loyalty.
  • Demonstrated exceptional organizational skills in inventory management, ensuring accurate stock levels and timely deliveries.
  • Utilized effective communication and negotiation skills to resolve customer inquiries and concerns, contributing to positive brand reputation.
  • Implemented strategic sales tactics and promotional campaigns to drive revenue growth and market expansion for Old Dutch Food Company products.

Department Manager

Walmart Canada
05.2020 - 04.2024
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Thoroughly investigate and address customer issues, driving a significant 80% increase in satisfaction ratings, showcasing strong problem solving skills.
  • Managed a team of 15+ associates to achieve store goals and objectives, including sales growth, shrink reduction, safety, cleanliness, customer service and merchandising.
  • Led and coordinated a manufacturing operational redesign resulting in 1.9 MM savings in operating cost while increasing daily throughput by 75% and achieving record sales of 12 MM.

Summer Contract

Pepsico Beverages Limited
05.2022 - 09.2022
  • Processed an average of 50+ customer orders per shift, efficiently selecting beverage products using manual pick lists and warehouse management systems, resulting in on-time and accurate order fulfillment.
  • Expertly pack and secure items in boxes or pallets, maintaining product quality during transportation, resulting in a 95 % damage-free delivery rate.
  • Thoroughly inspect products for quality issues, expiration dates, and damages, upholding PepsiCo's high standards and contributing to a 100% customer satisfaction rate.
  • Contribute to inventory management by identifying and reporting discrepancies, aiding in maintaining accurate stock levels and minimizing inventory errors by 80%.
  • Demonstrate in-depth knowledge of PepsiCo's beverage product line, enabling precise selection and contributing to a 5% reduction in order errors.

Supervisor

Tim Hortons
12.2018 - 05.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Education

Bachelor of Arts - Economics And Business

University of Manitoba
Winnipeg, MB
10-2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal-Oriented
  • Exceeds sales goals
  • Excellent communication skills

Timeline

Sales Associate

Old Dutch Foods Ltd
03.2024 - Current

Summer Contract

Pepsico Beverages Limited
05.2022 - 09.2022

Department Manager

Walmart Canada
05.2020 - 04.2024

Supervisor

Tim Hortons
12.2018 - 05.2020

Bachelor of Arts - Economics And Business

University of Manitoba

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Mandeep Singh