Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Mandeep Singh

Surrey,BC

Summary

Versatile professional with a solid foundation in finance, logistics, customer service, and administration, coupled with a passion for future business endeavors. Proven track record of driving operational excellence, fostering customer satisfaction, and implementing strategic initiatives. Eager to leverage cross-disciplinary expertise and forward-thinking mindset to drive innovation and achieve sustainable growth in future business ventures.

Proficient in using MS office suite and possess knowledge of Visual Basics and MS excel along side Social media product marketing and promotion.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Utility Courier

Purolator
Burnbay
09.2020 - Current
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Inspected shipments for damages or discrepancies; recorded any issues found.
  • Communicated with customers to coordinate delivery times.
  • Ensured all packages were properly labeled and sealed.
  • Followed safety protocols when loading, unloading, driving, and delivering items.
  • Ensured compliance with federal regulations governing transportation of hazardous materials.
  • Assessed size, weight, and special handling requirements of each package.
  • Drove company vehicle to transport goods between locations safely and efficiently.

Supervisor Delivery Team

Dominos
South Surrey
11.2017 - 01.2020
  • Directed and supervised team of 08 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Developed marketing plans that helped increase sales revenue by 20%.

Office Supervisor

NSHIS Ltd
Surrey
12.2017 - 08.2019
  • Reviewed files and records to obtain information and respond to requests.
  • Maintained inventory of office supplies by ordering materials as needed.
  • Scheduled meetings, appointments and travel arrangements for management personnel.
  • Created purchase orders to replenish stock items when necessary.
  • Generated reports detailing progress made on specific assignments or tasks.
  • Prepared documents required for legal proceedings such as contracts or agreements.
  • Processed invoices from vendors in a timely manner to avoid late payment penalties.
  • Managed office inventory and placed new supply orders.

Management Trainee

HERTZ
Victoria
10.2017 - 12.2017
  • Greeted customers, answered their questions and provided information about car rental services.
  • Processed customer reservations and payments.
  • Inspected vehicles for damage prior to rental and upon return.
  • Explained the terms of rental agreements to customers.
  • Maintained records of vehicle availability, condition, maintenance and repair history.

Cashier

Real Canadian Superstore
Kamloops
08.2015 - 10.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Baccalaureate Diploma in Int. Business - International Business

Thompson Rivers University
Kamloops, BC
12.2016

Master of Business Administration in Business Administration - Finance

Punjabi University
Patiala, Punjab
06.2013

Skills

  • Supply Management
  • Performance Improvement
  • Document Management
  • Data Evaluation
  • Administrative Support
  • Financial Analysis
  • Financial Reporting
  • Call Management
  • Data Entry
  • Inbound and Outbound Calling

Certification

  • Basic Security Training, 01/01/20, 01/01/21
  • Canadian Securities Course, 03/01/16

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

Utility Courier

Purolator
09.2020 - Current

Office Supervisor

NSHIS Ltd
12.2017 - 08.2019

Supervisor Delivery Team

Dominos
11.2017 - 01.2020

Management Trainee

HERTZ
10.2017 - 12.2017

Cashier

Real Canadian Superstore
08.2015 - 10.2017

Baccalaureate Diploma in Int. Business - International Business

Thompson Rivers University

Master of Business Administration in Business Administration - Finance

Punjabi University

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Mandeep Singh