Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Singing
Playing Badminton
Timeline
Generic

Mandeep Singh

Brampton,ON

Summary

Diligent "Customer Support Specialist" skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings.


Solves problems quickly to retain customers and delivers high level of service in every interaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level "Site Supervisor" position. Ready to help team achieve company goals.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Customer Support Specialist

Mandeep Singh
09.2023 - 11.2023
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Streamlined support processes for increased efficiency and reduced response times.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Collaborated with cross-functional teams to address customer concerns and improve overall service quality.

Site Engineer

Mandeep Singh
07.2021 - 08.2023
  • Improved project efficiency by implementing advanced engineering techniques and cost-effective construction methods.
  • Enhanced site safety by conducting regular inspections and enforcing strict adherence to safety protocols.
  • Streamlined communication between project stakeholders with detailed progress reports and timely updates.
  • Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.

Education

Bachelor of Science - Civil Engineering

RPIIT Campus
Karnal, India
05.2021

High School Diploma -

R.S Public Sr. Sec. School
Karnal, India
05.2016

Skills

  • Instacart Customer Service Support
  • Customer Response
  • Quality Assurance
  • Active Listening
  • Attention to Detail
  • Problem Solving

Additional Information

Available :- Everyday (Monday - Sunday)

Hardworking and Good Listener

Giving my best in the field to enhance the productivity

Great in making the connections with the client



Languages

English
Professional Working
Punjabi
Full Professional

Singing

I love to hear soft and soulful Punjabi songs which helps you in healing the stress and helps you to feel fresh and positive.

Playing Badminton

I love to play badminton and In past, I was a house captain of badminton team.

Timeline

Customer Support Specialist

Mandeep Singh
09.2023 - 11.2023

Site Engineer

Mandeep Singh
07.2021 - 08.2023

Bachelor of Science - Civil Engineering

RPIIT Campus

High School Diploma -

R.S Public Sr. Sec. School
Mandeep Singh