Mandeep Singh
Brampton,ON
Summary
Diligent "Customer Support Specialist" skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings.
Solves problems quickly to retain customers and delivers high level of service in every interaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level "Site Supervisor" position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Customer Support Specialist
Mandeep Singh
09.2023 - 11.2023
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
Site Engineer
Mandeep Singh
07.2021 - 08.2023
- Improved project efficiency by implementing advanced engineering techniques and cost-effective construction methods.
- Enhanced site safety by conducting regular inspections and enforcing strict adherence to safety protocols.
- Streamlined communication between project stakeholders with detailed progress reports and timely updates.
- Reduced material waste through accurate estimation, procurement, and usage tracking of required resources.
Education
Bachelor of Science - Civil Engineering
RPIIT Campus
Karnal, India05.2021
High School Diploma -
R.S Public Sr. Sec. School
Karnal, India05.2016
Skills
- Instacart Customer Service Support
- Customer Response
- Quality Assurance
- Active Listening
- Attention to Detail
- Problem Solving
Additional Information
Available :- Everyday (Monday - Sunday)
Hardworking and Good Listener
Giving my best in the field to enhance the productivity
Great in making the connections with the client
Languages
English
Professional Working
Punjabi
Full Professional
Singing
I love to hear soft and soulful Punjabi songs which helps you in healing the stress and helps you to feel fresh and positive.
Playing Badminton
I love to play badminton and In past, I was a house captain of badminton team.
Timeline
Customer Support Specialist
Mandeep Singh
09.2023 - 11.2023
Site Engineer
Mandeep Singh
07.2021 - 08.2023
Bachelor of Science - Civil Engineering
RPIIT Campus
High School Diploma -
R.S Public Sr. Sec. School