Mandeep Singh
Sales Manager
Surrey,BC
Summary
Dynamic Sale Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
SALES MANAGER
Telus
North Vancouver, BC
08.2020 - 04.2023
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
STORE SUPERVISOR
Pilot Flying J
Delta, BC
03.2020 - 08.2020
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Achieved financial objectives by preparing budgets, scheduling expenditures, and analyzing variances.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
CERTIFIED SALES ASSOCIATE
7-eleven
Surrey, BC
09.2018 - 12.2019
- Provided coverage option information to assist clients in protecting assets.
- Helped customers complete purchases, locate items, and join reward programs.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Diploma - Business Administration
Kwantlen Polytechnic University
Surrey, BC 05.2018 - 01.2020
Skills
Customer Relationship Management (CRM)
Certification
Security License - Justice Institute of British Columbia
Timeline
SALES MANAGER
Telus
08.2020 - 04.2023
Security License - Justice Institute of British Columbia
04-2020
STORE SUPERVISOR
Pilot Flying J
03.2020 - 08.2020
CERTIFIED SALES ASSOCIATE
7-eleven
09.2018 - 12.2019
Diploma - Business Administration
Kwantlen Polytechnic University
05.2018 - 01.2020
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