Mandeep Sidhu
Delta,BC
Summary
Railway professional prepared for responsibilities in train operations, safety, and coordination. Possesses track record of ensuring timely departures and arrivals while maintaining high safety standards. Focused on team collaboration and adaptable to changing operational needs. Skilled in route planning, communication, and problem resolution.
Overview
8
8
years of professional experience
Work History
Train Conductor
CN Rail
04.2024 - Current
- Ensured the safe and efficient movement of train and cargo
- Coordinated with engineers,brakemen and other crew members to ensure smooth operations
- Conducted safety inspections before departures to ensure compliance with regulations and company policies
- Worked well under Saftey first environment
- Cut and switched loading and unloading of railcars.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
Screening Officer
YVR Airport
04.2022 - 04.2024
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Ensured safety of travelers by diligently following established screening procedures and protocols.
- Utilized X-ray machines,metal detectors and other security equipment to detect and prevent prohibited items
- Collaborated with team members to ensure efficient and effective screening processes
- Provided exceptional customer service by addressing passenger concerns professionally while maintaining focus on their safety at all times.
- Developed strong communication skills by effectively interacting with passengers from diverse backgrounds on a daily basis.
- Conducted thorough inspections of cargo holds, adhering to strict regulations and minimizing risk factors associated with air travel.
Restaurant Manager
Tim Hortons
04.2017 - 11.2020
- Managed daily restaurant operations including staff supervision, customer service and inventory management
- coordinated with staff to ensure excellent customer service and maintain high standards of quality and cleanliness
- Implemented effective strategies to increase sales and improve customer satisfaction
- Trained and developed staff to improve performance and achieve goals
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Education
Post Degree Diploma - Diversity And Inclusion Leadership
Langara College
Vancouver04-2017
Post-Degree Certificate - Nursing
Langara College
Vancouver, BC04-2016
Bachelor of Science in Nursing - Nursing
Baba Farid University
Punjab, India09-2014
Skills
- Transportation operations and safety
- Security and screening procedures
- Maintaining safety
- leadership and team management
- Managing yard switching
- communication and customer service
- Emergency procedures
- Problem solving and conflict resolution
- Schedule management
- Time management and organization
- Multi-tasking skills
- Supervisory skills
Timeline
Train Conductor
CN Rail
04.2024 - Current
Screening Officer
YVR Airport
04.2022 - 04.2024
Restaurant Manager
Tim Hortons
04.2017 - 11.2020
Post Degree Diploma - Diversity And Inclusion Leadership
Langara College
Post-Degree Certificate - Nursing
Langara College
Bachelor of Science in Nursing - Nursing
Baba Farid University
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