Mandeep Sandhu
Montreal,QC
Summary
Dynamic and results-driven professional with extensive experience as a Taxi Owner Operator, excelling in customer service and safety inspections. Proven ability to enhance operational efficiency and foster positive client relationships. Skilled in risk assessment and conflict resolution, ensuring optimal service delivery and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Taxi Owner Operator
Self Employed
Montreal, Quebec
09.2009 - Current
- Ensured proper maintenance of taxis through regular servicing and safety inspections.
- Supervised staff performance to enhance productivity, efficiency, and cost savings.
- Tracked expenses for fuel, maintenance, and operational costs of taxi operations.
- Maintained vehicles in optimal condition with clean and inviting interiors and exteriors.
- Oversaw payment processing for customers via credit cards and mobile wallets.
- Greeted passengers warmly, fostering a friendly and professional environment.
- Provided adapted transportation services under contracts from STM for disabled individuals.
- Delivered minivan transportation services from Montreal's Trudeau International Airport.
Customer Service Representative
The Internet Yellowpages
Montreal, Quebec
01.2006 - 05.2009
- Handled customer requests and conveyed correct information pertaining to products and services.
Telemarketing Sales Representative
Mayrand Publishers
Montreal, Quebec
11.2004 - 12.2005
- Attended closely to customer needs to deliver suitable solutions.
Collections Agent
Commercecorp Consulting
Montreal, Quebec
01.2004 - 11.2004
- Negotiated payment plans with delinquent account holders to facilitate debt resolution.
Telemarketing Sales Representative
I Point Media
Montreal, Quebec
05.2002 - 07.2003
Education
Transportation Specialist -
CFTR Taxi Driver Training
Montreal, QC06-2009
DEP in Automotive Body Repair And Repainting -
Centre De Formation Profesionelle Verdun
Verdun, QC01-2006
Highschool Diploma -
Riverside Park Acadamy High School
LaSalle, QC06-2002
Some College (No Degree) -
Dawson College
Montreal, QCSkills
- Surveillance monitoring
- Risk assessment
- Conflict resolution
- Strategic Planning
- Customer service
- Safety inspection
- Communication skills
- Problem solving
- Computer Skills
- Microsoft Office (Power Point, Word, Excel, Outlook) Expert
- Payroll
- Quality Assurance
- Help Desk
Languages
English
Native/ Bilingual
French
Professional
Punjabi
Professional
References
References available upon request.
Timeline
Taxi Owner Operator
Self Employed
09.2009 - Current
Customer Service Representative
The Internet Yellowpages
01.2006 - 05.2009
Telemarketing Sales Representative
Mayrand Publishers
11.2004 - 12.2005
Collections Agent
Commercecorp Consulting
01.2004 - 11.2004
Telemarketing Sales Representative
I Point Media
05.2002 - 07.2003
Transportation Specialist -
CFTR Taxi Driver Training
DEP in Automotive Body Repair And Repainting -
Centre De Formation Profesionelle Verdun
Highschool Diploma -
Riverside Park Acadamy High School
Some College (No Degree) -
Dawson College
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