Mandeep Sandhu
Surrey,BC
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
Work History
Sales Associate
Winners
Surrey, BC
08.2023 - Current
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Customer Service Representative Team Lead
TNI (Whatever It Takes Marketing Inc.)
New Westminster, BC
05.2022 - 08.2023
- Raised awareness and attracted donors through marketing campaigns.
- Participated in road trips across Canada for the purpose of conducting marketing and fundraising campaigns for TNI's various clients
Receptionist
Sunrise Farms
Surrey, BC
10.2021 - 04.2022
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments
- Monitored and responded to e-mails
English Teacher
Sri Guru Harkrishan Public School
Amritsar, Punjab, India
05.2018 - 12.2019
- Led general English, literature and creative writing classes during semester.
- Conducted multiple assessments in compliance with district and state requirements to monitor and increase reading and writing skills.
Education
Diploma in Commerce Group - Commerce And Business Administration
BBK DAV College
Amritsar, India03.2011
Bachelor of Arts - Computer Application, Economics, English(Elective)
BBK DAV College For Women
Amritsar, India03.2014
Master's Degree in English (Hons.) - English (Hons.)
Guru Nanak Dev University
Amritsar, India05.2016
Bachelor's Degree in Education - Teaching
Khalsa College of Education
Amritsar, India05.2018
Skills
- Cash Register Operation
- Inventory control procedures
- Flexible and adaptable to take on a variety of work
- Multi-line telephone skills
- Store operations oversight
- MS Office proficient
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Limited
REFERENCE
WINNERS
Coordinator
Yolanda Ilagan Galindo - 7788922134
Timeline
Sales Associate
Winners
08.2023 - Current
Customer Service Representative Team Lead
TNI (Whatever It Takes Marketing Inc.)
05.2022 - 08.2023
Receptionist
Sunrise Farms
10.2021 - 04.2022
English Teacher
Sri Guru Harkrishan Public School
05.2018 - 12.2019
Diploma in Commerce Group - Commerce And Business Administration
BBK DAV College
Bachelor of Arts - Computer Application, Economics, English(Elective)
BBK DAV College For Women
Master's Degree in English (Hons.) - English (Hons.)
Guru Nanak Dev University
Bachelor's Degree in Education - Teaching
Khalsa College of Education