Harmandeep Kaur
Brampton,ON
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The Coffee Culture
05.2021 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
BBA - Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12.2024
Skills
- Call Management
- Appointment Scheduling
- Account Updating
- Report Generation
- Coordination
- Critical Thinking
- Customer Service
- Active Listening
- Warehousing Functions
- Spreadsheets
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
The Coffee Culture
05.2021 - 12.2022
BBA - Business
Cambrian College of Applied Arts And Technology