Mandeep Matadadey
Calgary,AB
Summary
Good communication and interpersonal skills Proficient in MS Office Punctuate and dedicated to professional growth Always able to learn new skills quickly Motivated, team- oriented and responsible data analyst Ability to work flexible hours including weekends Other languages known are Punjabi and Hindi.
Overview
5
5
years of professional experience
Work History
Dispatch Supervisor
Puri Bros Trucking Ltd
11.2022 - Current
- Response to drivers & customers
- Arranging inbound loads to drivers
- Schedule pickup and delivery time
- Giving update to customer about current location
- Checking log book & waiting time
- Inbound load clearance from the customer broker
- Data entry
- Assign loads to driver
- Schedule their pickup and delivery appointment
- Maintain their manifest and proof of deliveries
- Maintaining and monitoring the Accounts Receivable and payable processes
- Ensuring all established company policies regarding customer cash, payments and credit memos are adhered to
- Manage routine collection calls as required to ensure customers are aware of past due invoices.
Associate operation coordinator
C.H. Robinson
05.2022 - 11.2022
- Manage shipment lifecycles by creating and activating shipments, building and assigning loads, scheduling
- Tracking and tracing orders, and documenting events and invoices
- Maintain meaningful connections with customers via phone and computer interaction
- Provide open, timely communication to ensure that customers know they’re our priority every step of the way Monitor task boards and assigned email accounts to respond to customer and carrier requests
Scheduling Coordinator
Pennine Security Solutions
01.2022 - 05.2022
- Response to guards and solve their issues
- Giving update to clients if they need any assistance
- Make schedule, assign shift to employees and record their hours
- Filing important documents, such as reports, meeting notes, emails.
Office Administrator & Dispatch
Vulcan Staffing Services
08.2021 - 05.2022
- Response to drivers & schedule pickup and delivery time Giving update to customer about current location Checking log book & waiting time Data entry, maintain contact with clients as well as employees Hire candidates, make schedule, assign shift to employees and record their hours Filing important documents, such as reports, meeting notes, emails, and letters
- Processing and filing invoice Aiding correspondence for the office, such as emails, letters, packages, and phone calls
- Updating of office records and databases that contain personnel, financial, and office data
- Ensuring availability to help colleagues and employees where necessary
HEAD DISPATCEHR, MARIANAS LOGISTICS INC
06.2019 - 08.2021
- Response to drivers & customers Arranging inbound loads to drivers Schedule pickup and delivery time Giving update to customer about current location Checking log book & waiting time Inbound load clearance from the customer broker Data entry Assign loads to driver Schedule their pickup and delivery appointment Maintain their manifest and proof of deliveries
Administrative Assistant/Receptionist
PENTAGON INSTITUTE
12.2016 - 12.2017
- Maintain documentation, record payments Retain and develop customer relations Assist candidate with registration Manage phone calls and correspondence
Education
Bachelor of Arts - Supply Chain Management - Logistics
Canadore College of Applied Arts And Technology
Mississauga, ON04.2019
Bachelor of Arts - Business Management
Canadore College of Applied Arts And Technology
SCARBOROUGH , ON08.2018
Bachelor of Commerce - Management, Commerce
Chandigarh University
MOHALI, PUNJAB05.2017
High School Diploma -
Khalsa Girls Senior Secondary
03.2014
Skills
- Microsoft office (Word, PowerPoint & Excel Sheet)
- Ability to Work Under Pressure
- Fast learner
- Good at Teamwork
- Good at Communicating & Time management
- Logistics software (Load Link, Tracking & Invoicing)
- Certifications and Licenses
Additional Information
- Security Guard License (August 2019 Present) Class 5 License
Timeline
Dispatch Supervisor
Puri Bros Trucking Ltd
11.2022 - Current
Associate operation coordinator
C.H. Robinson
05.2022 - 11.2022
Scheduling Coordinator
Pennine Security Solutions
01.2022 - 05.2022
Office Administrator & Dispatch
Vulcan Staffing Services
08.2021 - 05.2022
HEAD DISPATCEHR, MARIANAS LOGISTICS INC
06.2019 - 08.2021
Administrative Assistant/Receptionist
PENTAGON INSTITUTE
12.2016 - 12.2017
Bachelor of Arts - Supply Chain Management - Logistics
Canadore College of Applied Arts And Technology
Bachelor of Arts - Business Management
Canadore College of Applied Arts And Technology
Bachelor of Commerce - Management, Commerce
Chandigarh University
High School Diploma -
Khalsa Girls Senior Secondary
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