MANDEEP KULLAR
Calgary,Canada
Summary
Customer-oriented individual with several years of experience, focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.
Overview
18
18
years of professional experience
Work History
General Manager, Sales, Customer Service
BK Bowfort Liquor
Calgary, Canada
02.2007 - Current
- Trained employees on duties, policies and procedures.
- Resolved complaints and eliminated delays by collaborating with vendors, and updating strategies.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
Assistant Coach
Calgary Royals Junior Hockey League
Calgary, Canada
08.2012 - 06.2017
- Organized players' nights and other special events to promote the sports program and cultivate positive relations with players, families, and local community members.
- Applied evaluation techniques and personal knowledge to assess abilities to assign players to the correct positions on the team.
- Oversee rigorous practice sessions to enhance individual skills and team gameplay.
- Observed a culture of good sportsmanship, cooperation, and responsibility among athletes and coaching staff.
- Scouting and recruitment of players nationwide.
Education
High School Diploma -
Earnest Manning Highschool
Calgary, AbSome College - Business
Mount Royal University
Calgary, AbSkills
- Team player
- Results-oriented
- Conflict resolution
- Communication skills
- Staff management
- Superb time management
References
Available upon request.
Phone
cell, 403-891-4398
Languages
English
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Assistant Coach
Calgary Royals Junior Hockey League
08.2012 - 06.2017
General Manager, Sales, Customer Service
BK Bowfort Liquor
02.2007 - Current
High School Diploma -
Earnest Manning Highschool
Some College - Business
Mount Royal University
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