Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandeep Kour

Caledon,ON

Summary

Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Excellent problem-solving abilities and attention to detail. Ability to work independently or as part of a team. Committed to maintaining the highest quality standards and meeting deadlines.

Overview

4
4
years of professional experience

Work History

Bench Repair Technician

Soroc
Woodbridge, ON
07.2023 - 03.2024
  • Performed troubleshooting and repairs on a variety of electronic equipment, including computers, servers, and peripherals.
  • Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
  • Diagnosed system malfunctions and identified solutions to resolve technical issues.
  • Repaired malfunctioning systems by replacing defective components or making necessary adjustments.
  • Tested repaired products for proper operation prior to returning them to customers.
  • Provided technical support and guidance to clients in resolving their computer problems.
  • Conducted preventive maintenance on computer systems by running diagnostics tests regularly.
  • Monitored system performance levels to ensure optimal performance of all hardware devices connected to the network.
  • Maintained accurate inventory records of spare parts used in repairing computers or other electronic equipment.
  • Replaced defective components with compatible replacements sourced from suppliers.
  • Responded quickly to emergency repair calls from customers.
  • Resolved conflicts between different types of hardware or software programs.
  • Performed quality control checks on repaired items before returning them to customers.
  • Reassembled equipment, completing inspections, testing or repairs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Lay-up

TJX
Brampton, ON
03.2023 - 07.2023
  • Count, select and sort items by style, colour, store order
  • Re-work on split orders
  • Match receipts against purchase orders
  • Check price ticket and description of merchandise
  • Keeping records of damaged merchandise
  • Solving issues of ship merchandise

Quality Control and Receiver

Loblaws Distribution centre
Brampton
10.2022 - 02.2023
  • Quality Control:
  • Check the quality of incoming and outcoming products & production procedures
  • Keeping a record of defects, analyzing products, and overseeing procedures
  • LPN and Containers auditing and solving issues and counting the quantity of products
  • Solving the troubles of pickers and wrappers by auditing the skids
  • Checking the locations and store no
  • On products
  • Doing rack as well UPC audit and solving issues, pasting & folding manifest
  • Keeping records of auditing lists & damaged products
  • Solving issues of vocollect talkman and picking headsets and charging them
  • Tracking the activity of pickers and checking their productivity sheets and KPIs
  • Receiving shipments of products and recording information such as shipping details, weight, dimensions, UPC as well description of products in computer systems
  • Checking the quantity of products and making LPN, verifies and allocate to put in store
  • Making OSD for short or overage of products and so on.

Supervisor

Mr Pretzels
Brampton, ON
01.2022 - 09.2022
  • Planning & delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business
  • Overseeing the staff for the smooth running of the restaurant
  • Assisting the HR team as well as the restaurant manager in the hiring process
  • Training new employees as per their abilities and skills
  • Inspecting the food and beverage stock level and restock them in a timely manner
  • Resolving customer complaints in a timely manner
  • And ensuring customer satisfaction with all services provided to them
  • Managing the outstanding bills and cash inflows of the restaurant.

Machine Operator

Polar pak
Brampton, ON
03.2021 - 12.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Assessed work sites for safety hazards associated with repetitive motion or heavy lifting activities.

Production Line Leader

Menasha Packaging
Brampton, ON
09.2020 - 03.2021
  • Utilize extensive knowledge of assembly line components as well as product parts and features to assist in a variety of production tasks on a daily basis
  • Exceed yearly company production targets by 30 precent with the recommendation and implementation of an updated operations system and new equipment
  • Maintain a detailed log of daily operations performance and total number of products produced during every shift
  • Recommend and introduce innovative safety protocols and procedures to reduce accidents and injuries by 25 Precent each year.

Education

Bachelor of Hotel Management (BHM) -

Cambrian College
12.2021

Skills

  • Customer Service
  • Complex Problem Solving
  • Team Collaboration
  • Process Documentation
  • Complaint Resolution
  • Technical Drafting
  • Effective Multitasking
  • Strong Work Ethic
  • Facility Maintenance
  • Quality Control
  • Service records
  • Equipment management

Timeline

Bench Repair Technician

Soroc
07.2023 - 03.2024

Lay-up

TJX
03.2023 - 07.2023

Quality Control and Receiver

Loblaws Distribution centre
10.2022 - 02.2023

Supervisor

Mr Pretzels
01.2022 - 09.2022

Machine Operator

Polar pak
03.2021 - 12.2021

Production Line Leader

Menasha Packaging
09.2020 - 03.2021

Bachelor of Hotel Management (BHM) -

Cambrian College

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Mandeep Kour