Summary
ACHIEVEMENTS
CAREER HIGHLIGHTS
Work History
Education
Skills
Timeline
Generic
Mandeep Kaur

Mandeep Kaur

QA Automation Engineer (Automation And Manual)
Montreal,Quebec

Summary

I have 5+ years of experience as QA analyst and I care deeply about product quality. I constantly push myself to be in customer's shoes to understand customer behaviour. I wear glasses and that makes my eyes sharp to catch UI bugs. I am open for feedback, new technologies and new environments. I am result-driven, adaptive, organized, quick learner and a team player. I am looking forward to join a team, which

Follows and understands the value that Iterative development, Continuous delivery and Test automation practices can bring. Has feedback culture, encourages learning new tools, technologies and knowledge sharing. Challenges, helps to achieves them and builds leaders.

ACHIEVEMENTS

Automated 200 test cases in 5+ year career; Reduced regression cycle in multiple projects. 

Best QA award for two releases; Defined processes to better productivity.

CAREER HIGHLIGHTS

Quality Assurance Professional with Comprehensive Expertise:
- Proficient in web test automation using Selenium WebDriver, Java, TestNG, and Maven, employing the Page Object Model for efficient and maintainable test suites.
- Skilled in API testing with POSTMAN and experienced in performance testing using K6, ensuring rigorous validation of software functionality and performance.

Process Optimization and Test Management:
- Successfully reduced regression cycle times, expanded test automation coverage, and integrated CI/CD practices to enhance software delivery efficiency.
- Implemented Jenkins jobs for daily test runs, generating detailed Allure reports to drive data-driven decision-making and continuous improvement.

Manual and Database Proficiency:
- Expert in manual QA analysis activities, encompassing new functionality verification, comprehensive bug reporting, root cause analysis, conflict resolution, and thorough regression testing.
- Proficient in SQL queries for streamlined data manipulation within test environments, significantly reducing testing durations.

Dedicated Software Engineer with a Focus on Quality:
- Passionate about writing clean, efficient, and maintainable code, following industry best practices
- Dedicated to continuous process enhancement and code optimization for superior software quality.

Collaborative and Results-Oriented Team Player:
- Actively participates in sprint meetings, collaborates with team members to ensure on-time deliverables, and supports best practices, process enhancements, and tool improvements.
- Open to feedback, adaptable to new technologies and diverse work environments, I work diligently to address issues that may impact testing progress in collaboration with internal support teams.

Quality-Driven Manual and Automation Testing:
- In manual testing, I identify recurring issues, devise process improvements, and continuously seek enhancements.
- In automation, I excel in achieving well-defined objectives, leveraging a bird's-eye view to translate ideas into reality.

Commitment to Product Quality and Technology:
- Deeply invested in ensuring product quality and enthusiastic about embracing new technologies and tools.
- Proactively empathize with customers, understand their behaviors, and utilize my keen eye for detail to detect UI bugs.

Work History

QA Engineer – Test Automation

Bell
Montreal, QC
01.2024 - Current
  • Mobile Automation: Designed and maintained native mobile app automation scripts for Android and iOS using Appium, ensuring seamless functionality, performance, and cross-platform compatibility.
  • Web Automation: Developed and enhanced end-to-end web automation frameworks with TestNG, Cucumber, and Rest Assured for robust application testing.
  • Automation Framework Development: Built and maintained scalable automation frameworks for both mobile and web applications using Java, Appium, and Selenium.
  • Test Execution & Debugging: Executed automated scripts, analyzed results, and performed root cause analysis to resolve defects and maintain application stability.
  • CI/CD Integration: Integrated automation workflows into Jenkins pipelines, enabling continuous testing in build and deployment processes.
  • Team Collaboration: Partnered with developers, QA engineers, and stakeholders to align on testing strategies, accelerating high-quality software delivery.
  • Process Optimization: Continuously improved automation scripts and testing methodologies to boost efficiency, coverage, and adaptability.

Software QA Automation Specialist

Flex Travel Solutions
Montreal, QC
05.2023 - 12.2023
  • Designed, developed, and maintained scalable UI automation frameworks using Selenium WebDriver, Java, TestNG, Maven, and Page Object Model to reduce manual testing and enhance efficiency.
  • Prepared test data, executed regression suites for each release, and formulated in-sprint test scenarios to validate software quality.
  • Collaborated in product design and development phases, ensuring quality standards were integrated from the start, and proposed corrective actions for quality issues.
  • Performed root cause analysis of production defects, validated data, and adjusted configurations using SQL queries to accelerate testing activities.
  • Supported customer projects and deadlines beyond standard scope, while driving the development and adoption of QA best practices.

QA Automation Engineer

Revelate Data Monetization Corp
Montreal, QC
06.2021 - 05.2023
  • Owned multiple core modules (Product, Order, Cart, Price Plans, Coupons, License, User, Entitlement) and delivered high-quality releases as Head of QA, creating detailed release notes and participating in Go/No-Go meetings for major features.
  • Led API testing and automation initiatives, verifying REST API responses with Postman, enhancing test frameworks, and achieving a 20% reduction in regression cycle time.
  • Monitored AWS logs, developed custom retrieval scripts, and refined monitoring solutions with Grafana, Prometheus, and Observe to accelerate defect investigation.
  • Managed CI/CD automation pipelines in GitLab CI, implemented build deployment automation, and integrated continuous testing to shorten feedback loops.
  • Designed and executed functional, regression, and system-level tests, increasing coverage by 25% through automated key user flows, and maintaining stable test environments.
  • Collaborated with product owners, developers, and cross-functional teams to align on testing strategies, resolve issues, and ensure requirements were met.
  • Conducted database testing with SQL queries, implemented cleanup jobs, peer-reviewed test cases, and prepared client test plans for UAT readiness.
  • Developed REST APIs in Java with Spring and actively expanded skills in Playwright for automation.

Software Quality Assurance Engineer

SAP Litmos
Montreal, QC
05.2017 - 06.2021
  • Reduced regression cycle time by 25% and increased automation coverage by 30% by automating frequently used user flows and key modules (Content Library, Instructor, Teams, Reports) using Selenium WebDriver, TestNG, Maven, Java, and BDD (Cucumber).
  • Managed CI processes by overseeing daily test run reports and maintaining Jenkins jobs; identified, logged, and tracked defects in JIRA through closure, providing early feedback to developers.
  • Performed test data mining with SQL and WinSCP, reviewed and fixed failed scripts, and converted selected manual cases into automated tests.
  • Contributed to project planning through QA effort estimations, defect triage participation, and preparation of RTMs in TestRail.
  • Actively engaged in Scrum ceremonies, peer reviews, and collaborative testing activities, while expanding skills in Cypress.io, mobile test automation with Appium, and rapid adoption of web automation techniques.

Software Quality Analyst

HCL Technologies
India
07.2014 - 07.2015
  • Conducted Regression and UAT testing across multiple projects (RBS, BT, Amdocs)
  • Managed retesting, bug fix verification, and bug lifecycle actions (closure or re-opening)
  • Developed and organized test cases in TestRail and set up test plans for each release
  • Integrated JIRA and TestRail, for an easy usage, reports and bug creation
  • Authored test cases for legacy system migration
  • Skilled in comprehensive defect management using Jira

Education

PG Diploma - Mobile Application Development

Cégep De La Gaspésie Et Des Îles College

Bachelors - Computer Science Engineering

Punjab Technical University

Skills

Core Java, Selenium WebDriver, TestNG, Maven, POM, Postman

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Timeline

QA Engineer – Test Automation

Bell
01.2024 - Current

Software QA Automation Specialist

Flex Travel Solutions
05.2023 - 12.2023

QA Automation Engineer

Revelate Data Monetization Corp
06.2021 - 05.2023

Software Quality Assurance Engineer

SAP Litmos
05.2017 - 06.2021

Software Quality Analyst

HCL Technologies
07.2014 - 07.2015

Bachelors - Computer Science Engineering

Punjab Technical University

PG Diploma - Mobile Application Development

Cégep De La Gaspésie Et Des Îles College
Mandeep KaurQA Automation Engineer (Automation And Manual)