Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Senior Digital Advisor
Royal Bank of Canada
Winnipeg
09.2025 - Current
Conducted regular reviews of client portfolios to ensure alignment with objectives.
Maintained up-to-date knowledge of market trends and regulatory changes.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Senior Banking Advisor
Royal Bank of Canada
Winnipeg
04.2025 - 08.2025
Educated customers on banking features and benefits to enhance their experience.
Conducted regular reviews of client portfolios to maintain accurate records.
Provided comprehensive advice on a range of banking products including loans, mortgages, savings accounts, investments and insurance.
Client Advisor
Royal Bank of Canada
Winnipeg
06.2022 - 03.2025
Manage clients bank accounts, open, close and oversee transactions.
Utilize CIS, SAP and TBS tools to address client concerns and issues, resulting in a 3.44 percentile increase in resolution efficiency.
Determined client's financial needs and recommended tailored solutions, enhancing client satisfaction by 95%.
Senior Advisor and Digital Strategy Consultant at Ministry of Petroleum & Mineral ResourcesSenior Advisor and Digital Strategy Consultant at Ministry of Petroleum & Mineral Resources
Senior Advisor – AI, Digital Innovation, & Emerging Technologies at Southern California EdisonSenior Advisor – AI, Digital Innovation, & Emerging Technologies at Southern California Edison