Summary
Work History
Education
Skills
Timeline
Generic

MANDEEP KAUR

Sydney

Summary

Friendly and professional customer service specialist with experience in retail, hospitality, and fast-paced service environments. Skilled in guest relations, reservations, POS operations, and cash handling. Strong background in problem-solving, teamwork, and maintaining a welcoming atmosphere. Holds a Business Accounting Diploma with knowledge of record-keeping and auditing, making an excellent fit for front desk operations.

Work History

Barista

Starbucks
09.2025 - Current
  • Oversee partners, provide guidance, training, and support to ensure high service and product quality.
  • Handle escalated customer concerns and ensure guests receive friendly, quick, and accurate service.
  • Monitor stock levels, assist with ordering supplies, and perform cash handling duties, including balancing tills and deposits.
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained and mentored team members on operational standards and best practices.

Keyholder

Pet Valu
09.2025 - 11.2025
  • Greet customers warmly, assist with product selection, and provide a positive shopping experience.
  • Operate the cash register, process purchases, returns, and handle transactions accurately.
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
  • Managed cash register functions, including processing transactions and balancing drawers.

Education

Diploma - Business Accountancy

Niagara College
Toronto, ON
12.2024

Skills

  • Customer Service & Guest Relations
  • Communication Skills
  • Administrative & Organizational Skills
  • Technical & Software Skills

Timeline

Barista

Starbucks
09.2025 - Current

Keyholder

Pet Valu
09.2025 - 11.2025

Diploma - Business Accountancy

Niagara College
MANDEEP KAUR