Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Mandeep Kaur

Brampton,ON

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

3
3
years of professional experience

Work History

Sales Associate

Gupta Brother's
03.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained accurate inventory levels through regular stock checks and organization.
  • Executed cash register transactions efficiently, ensuring customer satisfaction during checkout.
  • Collaborated with team members to achieve daily sales goals and maintain store presentation.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Receptionist

Immigration Office
11.2024 - 02.2025
  • Handled multi-line phone systems, directing calls to appropriate personnel promptly.
  • Assisted in maintaining office organization, ensuring a welcoming environment for visitors.
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Maintained accurate scheduling for appointments, coordinating effectively with staff and clients.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Processed incoming and outgoing mail, prioritizing urgent communications for timely responses.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Home Support Worker

Dementia Care
01.2023 - 10.2024
  • Assisted clients with daily living activities, ensuring comfort and safety in their homes.
  • Provided companionship and emotional support to enhance clients' well-being and mental health.
  • Maintained accurate records of client care, documenting changes in condition and preferences.
  • Coordinated with healthcare professionals to implement personalized care plans effectively.
  • Conducted light housekeeping duties, promoting a clean and organized living environment for clients.

Warehouse Worker

Portside Warehousing & Distribution
06.2022 - 11.2022
  • Assisted in training new employees on safety protocols and operational procedures.
  • Monitored equipment performance, conducting routine maintenance to ensure reliability.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Education

Bachelor of Science - Information Technology

Punjab Technical University
Jalandhar, Punjab India
03-2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual

Work Type

Full Time

Timeline

Sales Associate

Gupta Brother's
03.2025 - Current

Receptionist

Immigration Office
11.2024 - 02.2025

Home Support Worker

Dementia Care
01.2023 - 10.2024

Warehouse Worker

Portside Warehousing & Distribution
06.2022 - 11.2022

Bachelor of Science - Information Technology

Punjab Technical University

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Mandeep Kaur