MANDEEP KAUR
Winnipeg,MB
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
A Little Pizza Heaven
12.2021 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies and procedures.
- Complied with company policies, objectives and communication goals.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Retail Supervisor
Mondetta
09.2024 - 05.2025
- Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Coordinated promotional activities such as advertising campaigns, special offers and discounts to increase sales volume.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
Receptionist
Holiday Inn & Suites
10.2023 - 12.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Scheduled and confirmed appointments and meetings for management team.
Education
Hotel And Hospitality Services
Manitoba Institute of Trades And Technology
10-2022
Diploma in Computer Applications
SD COLLEGE
07-2020
Skills
- Customer service
- Sales coordination
- Time management
- Effective communication
Certification
- Food Handlers Certificate
- CPR Training
- Clean It Right
- Smart Choice
Timeline
Retail Supervisor
Mondetta
09.2024 - 05.2025
Receptionist
Holiday Inn & Suites
10.2023 - 12.2024
Supervisor
A Little Pizza Heaven
12.2021 - Current
Hotel And Hospitality Services
Manitoba Institute of Trades And Technology
Diploma in Computer Applications
SD COLLEGE
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