Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mandeep Kaur

Armstrong,BC

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Freshslice Pizza
02.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Tire Changer

Tire Changer
09.2023 - 05.2025
  • Contributed to shop efficiency by maintaining inventory levels of tools, supplies, and tires.
  • Resolved challenging situations with dissatisfied customers professionally, turning negative experiences into positive outcomes.
  • Demonstrated strong attention to detail when inspecting tire tread depths, ensuring optimal performance for clients'' vehicles.
  • Delivered consistent results by performing precise tire rotations according to manufacturer recommendations.
  • Utilized advanced tools and equipment to accurately balance wheels, reducing wear on tires.
  • Used shop machinery to balance tires and align vehicles for optimal performance.

Retail Cashier

Shell Gas Station
03.2022 - 02.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.

Customer Service Representative

Mobilyf Cell Care
12.2021 - 06.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

COOK

Triple O's
09.2018 - 02.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

Associate of Arts -

Alexander College
Burnaby, BC
04-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Multitasking Abilities
  • Hiring and training
  • Scheduling and coordinating

Certification

FOOD SAFE LEVEL 1

Timeline

Tire Changer

Tire Changer
09.2023 - 05.2025

Assistant Manager

Freshslice Pizza
02.2023 - Current

Retail Cashier

Shell Gas Station
03.2022 - 02.2023

Customer Service Representative

Mobilyf Cell Care
12.2021 - 06.2022

COOK

Triple O's
09.2018 - 02.2022

Associate of Arts -

Alexander College
Mandeep Kaur