Mandeep Kaur

Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards.

• Directed dispatching, routing, and tracking of fleet vehicles.
• Maintained updated and detailed records of calls in physical and electronic databases.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Generated reports to track deliveries and maintain proper records and documentation.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
• Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
• I talked with warehouse staff to help them properly loading and unloading of orders.
• Provided customers with information on products and services.
• Tracked and monitored vehicle performance and maintenance.
• Received new orders, prepared documentation, and assigned personnel.
• Directed dispatching, routing, and tracking of 30-foot vehicles.

• Followed up with customers about resolved issues to maintain high customer service standards.
• Solving software-related issues, e.g. MS Office.
  Providing telephonic and e-mail support to various IT users.
• Install and maintain printers on the network and day-to-day updates.
• Assistance with the functioning of printers, photocopiers including replacing papers and
  toners.
• Providing customers assistance with suitable products.
• Proper working of the devices installed.