Mandeep Kaur
Brampton,ON
Summary
Seeking a position as a customer service, where I can contribute my strong customer service skills that will assist in the success of the business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Pür & Simple Restaurant
Etobicoke, ON
11.2024 - 01.2025
- Greet customers with smile
- Introduce with our LTO'S items
- Ask if they have any food allergies while taking orders
- Taking bill payments with machine or cash
Server/Bartender
Boston Pizza
Etobicoke, ON
06.2022 - 12.2024
- Greet customers
- Take drink orders first and then food order
- Suggest to customers for best food
- Take payments via machine or cash
- Clean tables right after customer left
Server/Bartender
CORAS BREAKFAST & LUNCH
Mississauga, ON
05.2022 - 10.2023
- Take drink order first and then food order
- Make sure everything is good if customer need anything
- Solving customer complaints
- Looking after guests
- Take bill payment
Front of House Manager
Upstreet BBQ brew house
Dartmouth, NS
06.2021 - 05.2022
- Make schedule of employees
- Responsible for all restaurant
- Solve out customer problems and complaints
- Organize dinner parties and events
- Supervising and training household staff
Server
Cora Breakfast & Lunch Restaurant
Dartmouth, NS
02.2021 - 05.2022
- Greet customers and present menus
- Provide excellent customer services
- Take and serve foods/drinks orders
- Arrange table settings
- Make suggestions according to their preferences
- Keep tables clean and tidy at all time
- Deliver checks and collect payments
- Take order from online (Uber, skip the dishes and doordash)
Server
Jack Astor's
Dartmouth, NS
07.2020 - 11.2021
- Provide great customer service
- Greet customer before take orders
- Take and serve alcohol/food orders
- Help customers to select food and alcohol according to their taste
- Take the bill with the machine
Server
Boston Pizza
Lower Sackville, NS
06.2020 - 08.2021
- Greeting customers
- Prepare table for dining by clothing tables and setting decorations, condiments, napkins, service plates and utensils
- Help patrons select food and beverage by presenting menu
- Take orders from customers
- Take the bill with the machine
- Cleaning up when customers leave
Cashier/Customer Service
Winners and Homesense
Dartmouth, NS
02.2019 - 03.2020
- Greet customers
- Promotes credit and loyalty programs during customer intersections
- Receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions
Accountant Assistant
D.T.I Transport Inc
Brampton, ON
08.2017 - 12.2019
- Demonstrated knowledge of accounting procedures and principles by preparing monthly revenue and expenses using Microsoft Excel
- Handled accounts receivable and accounts payable for the company effectively
- Contributed organization skills by organizing log books for every month in periodic order
- Applied basic mathematical skills such as calculating employee earnings using Microsoft excel
- Performed responsibly by conducting follow-up calls with employees
- Provided basic dispatch information such as pick-up and delivery information to employees, along with assisting them with directions
- Created and maintained client records
- Establish and manage complex filing systems by received, sorting and distributing documents for filing, create files and records as necessary and storing files as needed
Education
Bachelor's Degree - Business Administration
Sheridan College
04.2019
Skills
- Fluent in written and oral English
- Fluent in written and oral Punjabi
- Fluent in written and oral Hindi
- Bartending
- Office Management
- Advanced Proficiency in Microsoft Office
- Bookkeeping
- Knowledge of accounting procedures and principles
- Accounts Receivable
- Restaurant Management
- Organizational Skills
- Serving Experience
- Exceptional teamwork and group management skills
- Excellent organizational skills
- POS
- Upselling
Affiliations
- Member, Small Business Association (2008 - present)
Certification
Bartender License Ontario Smart Serve, 05/01/22, Present
Total Years Of Experience
6
Willing To Relocate
- Brampton, ON
- Mississauga, ON
- Toronto, ON
- Etobicoke, ON
Timeline
Server
Pür & Simple Restaurant
11.2024 - 01.2025
Server/Bartender
Boston Pizza
06.2022 - 12.2024
Server/Bartender
CORAS BREAKFAST & LUNCH
05.2022 - 10.2023
Front of House Manager
Upstreet BBQ brew house
06.2021 - 05.2022
Server
Cora Breakfast & Lunch Restaurant
02.2021 - 05.2022
Server
Jack Astor's
07.2020 - 11.2021
Server
Boston Pizza
06.2020 - 08.2021
Cashier/Customer Service
Winners and Homesense
02.2019 - 03.2020
Accountant Assistant
D.T.I Transport Inc
08.2017 - 12.2019
Bachelor's Degree - Business Administration
Sheridan College
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