MANDEEP KAUR
Surrey,British Columbia
Summary
Highly organized and cheerful individual with a proven track record in effectively managing operational activities and personnel. Skilled in utilizing data-driven processes and advanced technologies to optimize efficiency and drive cost reduction. Strong communication and problem-solving abilities, excelling in handling a diverse range of tasks with poise. Experience in records management and proficiency in Microsoft Office, detail-oriented and meticulous. Recognized by peers for hard-working nature, a reliable team player who can be trusted to contribute to the achievement of your team’s goals.
Overview
5
5
years of professional experience
Work History
Supervisor of Operations and Guest Experiences
A&W
06.2021 - Current
- Created and implemented changes in policy, staffing, and procedures
- Coordinated staff information management and new employee training
- Reviewed accounting reports and tracked expenditures
- Efficiently addressed phone inquiries related to work, offering clear and accurate information to all callers
- Resolved guest complaints promptly and professionally and addressed staff conflicts and performance issues constructively
- Organized and balanced daily receipts, logs, and reports
Pharmacist
Sood Medical Store
02.2020 - 11.2020
- Provide customer service by assisting patients with prescription orders, medication inquiries, and health-related advice
- Prepare and dispense medications according to prescriptions, ensuring accuracy and adherence to safety protocols
- Assist pharmacists in managing inventory, restocking medications, and processing insurance claims
- Operate pharmacy software for patient records, drug interactions, and medication refills
- Ensure compliance with pharmacy laws and regulations, maintaining confidentiality and security of patient information
Warehouse
DSV Solutions Inc
10.2023 - 10.2024
- Proven track record of improving operational efficiency, maintaining safety standards, and meeting production deadlines
- Lead and supervise a team of warehouse staff, including hiring, training, scheduling, and performance evaluations
- Ability to analyze data and generate reports to improve warehouse operations
- Experience with root cause analysis and process improvement strategies
Sales Associate
Chalo FrrshCo
03.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Post Graduate Degree Diploma - Business and Project Management
Vancouver Community College
Vancouver, British Columbia08.2022
Bachelor's - political and public administrations
Hindu Kanya College
Kapurthala, Punjab07.2019
Skills
- Project Management
- MS Project
- Budgeting
- Risk Management
- Quality Assurance
- IT Tools
- Inventory Control
- Data Analysis
- Digital Payment Systems
- Cloud-based Collaboration Tools
- Effective Communication
- Stakeholder Collaboration
- Conflict Resolution
- Client Interaction
- Organizational Skills
- Regulatory Compliance
- Optimizing Workflows
Reference
Komalpreet Kaur
Supervisor
Timeline
Warehouse
DSV Solutions Inc
10.2023 - 10.2024
Sales Associate
Chalo FrrshCo
03.2023 - 09.2023
Supervisor of Operations and Guest Experiences
A&W
06.2021 - Current
Pharmacist
Sood Medical Store
02.2020 - 11.2020
Post Graduate Degree Diploma - Business and Project Management
Vancouver Community College
Bachelor's - political and public administrations
Hindu Kanya College
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