Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Mandeep Kaur

Belleville,Canada

Summary

Experienced and detail-oriented cashier with a proven track record of enhancing customer satisfaction through efficient packaging and problem-solving skills. Collaborative team player with a strong work ethic and a drive to continuously optimize performance. Consistently exceeds expectations and seeks out innovative solutions to enhance overall team success.

Diligent manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

8
8
years of professional experience

Work History

General Manager

Dominos Pizza
02.2021 - 11.2024
  • control inventory,monitor sales and modify procedures.
  • Leveraged sales techniques to recommend products tailored to customer budgets, consistently achieving high levels of customer satisfaction
  • Plan,direct,organize,evaluate and control operations of company.
  • resolve customer complaints and ensure health and safety regulations are followed.
  • Train, supervise and monitor new and existing staff performance.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

General Labor

JBS
05.2021 - 08.2021
  • Demonstrated flexibility by efficiently wrapping and packing meat products in alignment with company guidelines, ensuring high-quality standards are consistently met
  • Highlighting product knowledge, I maintained a thorough understanding of meat packaging processes to enhance operational efficiency and support customer retention efforts
  • Adapted to production line speeds, effectively managing workflow to meet and exceed output targets while maintaining product integrity
  • Plan, organize, direct, control and evaluate the operations of the company
  • Control inventory, monitor sales and modify procedures
  • Resolve customer complaints and ensure health and safety regulations are followed
  • Train, supervise, and monitor new and existing staff performance

Customer service/ cashier

Vishal Mega Mart
02.2017 - 12.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

International Business -

Niagara College
Niagara, Ontario
09.2022

Secondary Education -

Sant Baba Hazara Singh School
Kotli, Punjab
04.2019

Matriculation -

Sant Baba Hazara Singh School
Kotli, Punjab
04.2017

Skills

  • Leadership and team building

  • Problem resolution

  • Operations management

  • Efficient multi-tasker

  • Customer relations

  • Staff supervision

  • Verbal and written communication

  • Administrative skills

  • Labor cost controls

  • Strategic planning

  • Business development

  • Sales expertise

    • Customer service

Languages

English
Full Professional

Timeline

General Labor

JBS
05.2021 - 08.2021

General Manager

Dominos Pizza
02.2021 - 11.2024

Customer service/ cashier

Vishal Mega Mart
02.2017 - 12.2018

Secondary Education -

Sant Baba Hazara Singh School

Matriculation -

Sant Baba Hazara Singh School

International Business -

Niagara College

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Mandeep Kaur