Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Languages
Timeline
Generic

MANDEEP KAUR

Calgary

Summary

To acquire a challenging career with a solid company while seeking new opportunity in new environments. At this point in my career, I am searching for the position that would be a perfect fit, so I am open to relocating for the right opportunity. Holds class 2Q license, certified in Emergency First Aid and CPR/AED level C CSA Std. Z1210-17- Basic and owns security license.

Overview

8
8
years of professional experience

Work History

School Bus Driver

First Student Transportation
10.2023 - 08.2024
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.

Material Handler

Canadian Tire
02.2022 - 03.2024
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.

Quality Control (Full-Time)

Easy Plastic Container
10.2020 - 12.2022
  • Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
  • Provided support during internal and external audits, demonstrating an in-depth knowledge of company policies and procedures as they relate to quality control activities.
  • Contributed to positive customer experiences by promptly addressing concerns related to product quality or performance.
  • Reported problems and concerns to management.

Customer Service/ Supervisor

Subway
02.2019 - 10.2020
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Coached employees through day-to-day work and complex problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

Warehouse Associate (Part-Time)

Easy Plastic Container
11.2017 - 12.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Maintained clean, orderly work environment free of hazards.

Security Guard (Part-Time)

Primary Response
11.2016 - 10.2017
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Education

Energy system Engg. Technology (Fast-Track) -

Centennial College
Toronto, ON
06.2018

M.Tech (Instrumentation & Control Engg.) -

Punjab Technical University
Jalandhar, Punjab
06.2015

B. Tech (Electrical Engg.) -

Punjab Technical University
Jalandhar, Punjab
06.2012

Skills

    Effective communication skills

    Problem-solving abilities

    Active Listening

    Computer Proficiency

    Inventory Management

    Child Safety Awareness

    Customer Service

Extracurricular Activities

Voluntarily tutored underprivileged students to succeed in school, 2014 Participated in Painting Contest organized by the National Academy for Art Education, Pune, India

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

School Bus Driver

First Student Transportation
10.2023 - 08.2024

Material Handler

Canadian Tire
02.2022 - 03.2024

Quality Control (Full-Time)

Easy Plastic Container
10.2020 - 12.2022

Customer Service/ Supervisor

Subway
02.2019 - 10.2020

Warehouse Associate (Part-Time)

Easy Plastic Container
11.2017 - 12.2018

Security Guard (Part-Time)

Primary Response
11.2016 - 10.2017

Energy system Engg. Technology (Fast-Track) -

Centennial College

M.Tech (Instrumentation & Control Engg.) -

Punjab Technical University

B. Tech (Electrical Engg.) -

Punjab Technical University

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MANDEEP KAUR