Mandeep Kaur
Brampton,ON
Summary
Dynamic and creative Hairstylist's Assistant with a proven track record at Cosmic College, enhancing client satisfaction through exceptional service and expertise in braiding techniques and client consultation. Excelled in building strong relationships and maintaining a high return customer rate by leveraging social media for salon promotion. Demonstrated adaptability and a commitment to continuous learning, significantly improving client experiences and salon efficiency.
Overview
1
1
Certification
Work History
Hairstylist's Assistant
Cosmic College
Brampton
06.2024 - Current
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
- Increased client satisfaction by providing excellent customer service.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Updated client records and maintained client confidentiality.
- Studied advanced techniques to develop proficiency and better serve customers.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Offered exceptional service and support to walk-in and scheduled customers.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Helped customers select styles for special events such as prom and formal dances.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Massaged clients' scalp during shampoos.
- Educated clients on how to maintain healthy hair.
- Set appointments for approximately Number clients per day.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Used social media platforms to promote salon and services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Offered professional cuts, color services and extensions to salon customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed creative techniques to provide clients with latest hairstyles.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Women’s Haircutting Certificate - Hairstylist
Cosmic College
Brampton, ONSkills
- Braiding techniques
- Blow-drying mastery
- Client consultation
- Hair Straightening
- Sanitation Practices
- Natural Hair Care
- Appointment Scheduling
- Men and women haircuts
- Updo styling
- Shampooing expertise
- Appointment Setting
- Scalp treatments
- Shampooing and conditioning hair
- Building client relationships
- Salon maintenance skills
- Shampooing and Conditioning
- Creative vision
- Housekeeping Duties
- Health and Safety Regulations
- Continuing education
- Upselling haircare products
- Tech-Savvy
- Attention to Detail
- Problem-solving abilities
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Social skills
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Clear Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Tool, Equipment, and Surface Sanitizing
- Hair Cutting and Trimming
- Workspace Organization
- Relationship Building
- Relationship building and management
- Customer Consultation
- Adaptable to Changing Client Needs
- Team building
- Creativity and Originality
- Data Entry
- Self Motivation
- Product Knowledge
- Styling Suggestions
- Written Communication
- Product Sales
Languages
English
Full Professional
Certification
Women’s Haircutting
Timeline
Hairstylist's Assistant
Cosmic College
06.2024 - Current
Women’s Haircutting Certificate - Hairstylist
Cosmic College