Mandeep Kaur
Surrey,BC
Summary
Detail-oriented Retail Associate with proven experience in enhancing customer experience and streamlining sales processes in fast-paced retail environments. Adept at product recommendations, sales execution, and maintaining service standards. Proven ability to work effectively in team settings and independently, aiming to contribute to organizational success through exceptional customer service.
Overview
1
1
year of professional experience
Work History
Store Operations Associate
Vishal mega mart
Jalandhar Punjab , India
07.2023 - 12.2023
- Enhanced store appearance and shopping experience through meticulous shelf organization and cleanliness.
- Streamlined customer transactions by efficiently handling cashier duties, including processing payments and managing POS system.
- Resolved customer complaints in a professional manner while upholding company policies.
- Performed daily inventory counts of merchandise.
- Contributed to team development by assisting in training new associates on store procedures.
Banquet Server
Westfield Country Club
Surrey , BC
06.2024 - Current
- Ensured guest satisfaction through attentive service and prompt response to requests.
- Assisted with closing duties, including restocking and cleaning, to prepare for next events.
- Communicated effectively with kitchen staff to accommodate special guest requests, ensuring a personalized dining experience.
- Demonstrated knowledge of menu items, ingredients, and preparation methods.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
BBA - Business
Kwantlen Polytechnic University
Surrey, BC04-2026
High School Diploma -
Social Convent International School
Jalandhar Punjab , India 03-2023
Skills
- Customer service
- Effective Communication abilities
- Team coordination
- Store maintenance
- Stock control
- Cash Handling Accuracy
- POS System Operation
- Organization
- Payment Processing
- Shipment Processing
- Promotional planning
- Shipment Coordination
- Sales support
Timeline
Banquet Server
Westfield Country Club
06.2024 - Current
Store Operations Associate
Vishal mega mart
07.2023 - 12.2023
BBA - Business
Kwantlen Polytechnic University
High School Diploma -
Social Convent International School
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