MANDEEP KAUR
Kingston,ON
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Panera Bread
08.2023 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Assistant Manager
Quesada Burritos & Tacos
07.2018 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Information Technology Support Specialist
Goodyear Tire & Rubber
01.2020 - 04.2020
- Maintained high availability of mission-critical systems by proactively identifying potential bottlenecks or weaknesses in the existing infrastructure.
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
- Optimized resource utilization by conducting regular audits of hardware inventory and software usage.
- Improved team collaboration by designing, configuring, and maintaining communication platforms such as email servers and instant messaging applications.
Server
Tulips And Maple Catering
04.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Leader
Diabetes Cananda
05.2019 - 08.2019
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Diploma in Networking & Technical Support - Networking & Technical Support
St. Lawrence College
Kingston, ON04.2020
Bachelor of Computer Applications - Computer & Information Systems
Punjabi University
Patiala, Punjab05.2017
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Proficient in Microsoft Office(MS Word, Excel, Powerpoint & Operating system)
- Staff Scheduling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Certified FOOD HANDLER CERTIFICATION , KFLA & PUBLIC HEALTH - May 31st ,2018- May 31st , 2023
- Certified FOOD HANDLER CERTIFICATION , KFLA & PUBLIC HEALTH - May 31st , 2018- May 31st , 2028
Timeline
Assistant General Manager
Panera Bread
08.2023 - Current
Information Technology Support Specialist
Goodyear Tire & Rubber
01.2020 - 04.2020
Team Leader
Diabetes Cananda
05.2019 - 08.2019
Server
Tulips And Maple Catering
04.2019 - 03.2020
Assistant Manager
Quesada Burritos & Tacos
07.2018 - 08.2023
Diploma in Networking & Technical Support - Networking & Technical Support
St. Lawrence College
Bachelor of Computer Applications - Computer & Information Systems
Punjabi University