Mandeep Kaur
Halifax,NS
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Hardworking employee enthusiastic about learning selling field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Sales Specialist
Aldo Shoes
08.2023 - 02.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Advisor
SoftMoc
03.2023 - 07.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Set and achieved company defined sales goals.
Sales Associate
Suzy Shier
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
Diploma - General Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON08.2022
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Product and service knowledge
- Time Management
- Problem-solving skills
- Multi-tasking strength
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Specialist
Aldo Shoes
08.2023 - 02.2024
Sales Advisor
SoftMoc
03.2023 - 07.2023
Sales Associate
Suzy Shier
10.2022 - 01.2023
Diploma - General Business
Cambrian College of Applied Arts And Technology