Mandeep Kaur
Administrative Officer
Belleville,ON
Summary
Organized Administrator with more than 5 years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.
Overview
9
9
years of professional experience
1
1
Language
Work History
Crew Trainer
MacDonalds
11.2022 - Current
- Coordinated with other departments to ensure seamless integration of new hires into their respective roles upon completion of training modules.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Administrative Officer
Education Department
08.2015 - 06.2022
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
- Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
- Coordinated complex logistics for large-scale events or meetings with minimal supervision.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assistant Network Administrator
TMI Network
04.2019 - 03.2021
- Streamlined user experience by configuring switches, routers, and other networking equipment for optimal performance.
- Optimized network performance by monitoring usage, identifying bottlenecks, and making necessary adjustments.
- Reduced downtime by proactively troubleshooting and resolving network connectivity issues in a timely manner.
- Enhanced network security by implementing firewalls, intrusion detection systems, and regular software updates.
- Provided technical support to end-users, addressing complex network-related issues quickly and efficiently.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
Education
Graduate Certificate - Information Technology - Cybersecurity
Loyalist College of Applied Arts And Technology
Belleville, ON 05.2001 -
Master's in Computer Application - Computer And Information Systems
I.K Gujral University
Punjab,India 05.2001 -
BCA - Computer And Information Systems
Punjab Technical University
Punjab, India 05.2001 -
Skills
Performance Evaluation
Documentation and control
Procedure Development
Office Management
Database Administration
Database Management
Information Security
Office Administration
Security Protocols
Network configuration
Mobile Device Management
Server maintenance
Virtualization Technologies
Timeline
Crew Trainer
MacDonalds
11.2022 - Current
Assistant Network Administrator
TMI Network
04.2019 - 03.2021
Administrative Officer
Education Department
08.2015 - 06.2022
Graduate Certificate - Information Technology - Cybersecurity
Loyalist College of Applied Arts And Technology
05.2001 -
Master's in Computer Application - Computer And Information Systems
I.K Gujral University
05.2001 -
BCA - Computer And Information Systems
Punjab Technical University
05.2001 -