Mandeep Kaur
Administrative Officer
Belleville,ON
Summary
Organized Administrator with more than 5 years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.
Overview
9
9
years of professional experience
1
1
Language
Work History
Crew Trainer
MacDonalds
11.2022 - Current
- Coordinated with other departments to ensure seamless integration of new hires into their respective roles upon completion of training modules.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Administrative Officer
Education Department
08.2015 - 06.2022
- Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
- Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
- Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
- Coordinated complex logistics for large-scale events or meetings with minimal supervision.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assistant Network Administrator
TMI Network
04.2019 - 03.2021
- Streamlined user experience by configuring switches, routers, and other networking equipment for optimal performance.
- Optimized network performance by monitoring usage, identifying bottlenecks, and making necessary adjustments.
- Reduced downtime by proactively troubleshooting and resolving network connectivity issues in a timely manner.
- Enhanced network security by implementing firewalls, intrusion detection systems, and regular software updates.
- Provided technical support to end-users, addressing complex network-related issues quickly and efficiently.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
Education
Graduate Certificate - Information Technology - Cybersecurity
Loyalist College of Applied Arts And Technology
Belleville, ON 05.2001 -
Master's in Computer Application - Computer And Information Systems
I.K Gujral University
Punjab,India 05.2001 -
BCA - Computer And Information Systems
Punjab Technical University
Punjab, India 05.2001 -
Skills
Performance Evaluation
Timeline
Crew Trainer
MacDonalds
11.2022 - Current
Assistant Network Administrator
TMI Network
04.2019 - 03.2021
Administrative Officer
Education Department
08.2015 - 06.2022
Graduate Certificate - Information Technology - Cybersecurity
Loyalist College of Applied Arts And Technology
05.2001 -
Master's in Computer Application - Computer And Information Systems
I.K Gujral University
05.2001 -
BCA - Computer And Information Systems
Punjab Technical University
05.2001 -