Summary
Overview
Work History
Education
Skills
Timeline
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Mandeep Kaur

Administrative Officer
Belleville,ON

Summary

Organized Administrator with more than 5 years of experience facilitating operational workflows. Promotes interdepartmental collaboration through solid teamwork. Demonstrated expertise in project and document management.

Overview

9
9
years of professional experience
1
1
Language

Work History

Crew Trainer

MacDonalds
11.2022 - Current
  • Coordinated with other departments to ensure seamless integration of new hires into their respective roles upon completion of training modules.
  • Facilitated open communication between crew members, promoting teamwork and collaboration.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Administrative Officer

Education Department
08.2015 - 06.2022
  • Spearheaded process improvements that led to reduced operational costs while maintaining high-quality service delivery standards.
  • Expedited decision-making processes by preparing detailed reports that presented relevant data in an easily digestible format.
  • Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
  • Coordinated complex logistics for large-scale events or meetings with minimal supervision.
  • Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Assistant Network Administrator

TMI Network
04.2019 - 03.2021
  • Streamlined user experience by configuring switches, routers, and other networking equipment for optimal performance.
  • Optimized network performance by monitoring usage, identifying bottlenecks, and making necessary adjustments.
  • Reduced downtime by proactively troubleshooting and resolving network connectivity issues in a timely manner.
  • Enhanced network security by implementing firewalls, intrusion detection systems, and regular software updates.
  • Provided technical support to end-users, addressing complex network-related issues quickly and efficiently.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues with network devices.

Education

Graduate Certificate - Information Technology - Cybersecurity

Loyalist College of Applied Arts And Technology
Belleville, ON
05.2001 -

Master's in Computer Application - Computer And Information Systems

I.K Gujral University
Punjab,India
05.2001 -

BCA - Computer And Information Systems

Punjab Technical University
Punjab, India
05.2001 -

Skills

Performance Evaluation

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Timeline

Crew Trainer

MacDonalds
11.2022 - Current

Assistant Network Administrator

TMI Network
04.2019 - 03.2021

Administrative Officer

Education Department
08.2015 - 06.2022

Graduate Certificate - Information Technology - Cybersecurity

Loyalist College of Applied Arts And Technology
05.2001 -

Master's in Computer Application - Computer And Information Systems

I.K Gujral University
05.2001 -

BCA - Computer And Information Systems

Punjab Technical University
05.2001 -

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Mandeep KaurAdministrative Officer