MANDEEP KAUR
Halifax,NS
Summary
Highly motivated and results-oriented retail associate with a proven track record of exceeding sales targets and providing outstanding customer service. Skilled in building rapport with customers, demonstrating product knowledge, and resolving inquiries and issues promptly. Experienced in operating point-of-sale systems, managing inventory, and ensuring store presentation standards are maintained to enhance the shopping experience.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Browns Shoes
2023.04 - 2024.01
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Senior Retail Associate
Aldo Outlet
2022.03 - 2023.12
- Increased customer satisfaction by providing exceptional service and personalized shopping experiences.
- Assisted in driving sales growth through effective merchandising strategies and product knowledge.
- Managed inventory levels, ensuring proper stock levels were maintained to meet customer demand.
- Contributed to positive store environment by maintaining clean, organized, and visually appealing sales floor.
- Supported management in loss prevention efforts by adhering to company policies and monitoring suspicious activity.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across team.
Education
Diploma in Business Administration - Business Administration
08.2022
Skills
- Strong communication and interpersonal abilities.
- Proficient in using POS systems and handling cash transactions.
- Excellent product knowledge and ability to articulate product features and benefits.
- Demonstrated sales and customer service skills.
- Attention to detail and ability to multitask in fast-paced environment.
- Team player with positive attitude and willingness to learn and adapt.
- Trend Awareness
- Relationship Building
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Retail Sales Associate - Browns Shoes
2023.04 - 2024.01
Senior Retail Associate - Aldo Outlet
2022.03 - 2023.12
Cambrian College of Applied Arts And Technology - Diploma in Business Administration, Business Administration
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