Summary
Overview
Work History
Education
Skills
References
Certification
Languages
References
Timeline
Generic

MANDEEP KAUR

DAWSON CREEK,BC

Summary

Personable and dedicated Customer Service Representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

BURGER KING
DAWSON CREEK, BC
12.2020 - Current
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.

Kitchen Crew Member

Buster Pizza
DAWSON CREEK, BC
02.2023 - 01.2024
  • Cleansed dishes quickly and efficiently in accordance with restaurant standards.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Operated cash registers for transactions and accepted payments from customers.
  • Ensured compliance with health regulations regarding food storage temperatures, sanitation procedures, and labeling requirements.

STUDENT HOUSING ASSITANT

NORTHERN LIGHTS COLLEGE
DAWSON CREEK, BC
07.2021 - 12.2022
  • Helping all the residents in housing when the need help during duty
  • Provided assistance to faculty by teaching classes, conducting orientation meetings and scheduling events.
  • Developed strategies to foster a positive living environment within the residence halls.
  • Advised students on roommate conflicts, roommate selection processes, and other related topics.

Education

Social Service Worker Diploma - Social Service Worker

Northern Lights College
Dawson Creek, BC
12-2022

Skills

  • Management Skills
  • Self- motivated and honest
  • Fast learner, energetic, and hard-working
  • Ability to analyze and resolve problems
  • Leadership
  • Can work under pressure independently
  • Customer Service
  • Client Advocacy
  • Promotional Support
  • Product Knowledge
  • Computer Skills
  • crisis intervention skills
  • ability to communicate verbally and in written

References

Available upon request.

Certification

  • food safe certificate
  • security guard licence
  • CPR Certificate
  • Housekeeper cum cook certificate

Languages

English
Professional

References

References available upon request.

Timeline

Kitchen Crew Member

Buster Pizza
02.2023 - 01.2024

STUDENT HOUSING ASSITANT

NORTHERN LIGHTS COLLEGE
07.2021 - 12.2022

Supervisor

BURGER KING
12.2020 - Current

Social Service Worker Diploma - Social Service Worker

Northern Lights College
MANDEEP KAUR