Mandeep Kaur
North York,Ontario
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Security Guard
Allied Universal Security Services
03.2022 - Current
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Office Assistant
Stalco Inc.
08.2022 - 12.2022
- Coordinated travel arrangements for staff members.
- Purchased and maintained office supplies.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Monitored security to help maintain equipment, data and information safety.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with onboarding of new employees.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
Student Assistant
St Clair College
01.2022 - 08.2022
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Performed data entry and database management to accurately record information and protect data from unauthorized access.
- Mentored and tutored individual students needing additional help.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
Cashier Team Lead
McDonald's
08.2021 - 11.2021
- Communicated with customers and team members to solve problems.
- Increased customer loyalty and retention.
- Processed both cash and card purchases and returns.
- Alleviated customer service needs with policy-appropriate solutions.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising, and customer service.
- Maintained and updated security protocols for front desk operations.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Received and processed customer payments.
Education
MBA - International Business Management
St Clair College
Toronto, ON08.2022
Skills
- Document Preparation
- Critical Thinking
- Security Operations Experience
- Reporting Skill
- Customer Satisfaction
- Staff Management
- Microsoft Office
- Microsoft Outlook
- English Fluency
- Safety and Security
- Microsoft Excel
- Verbal and Written Communication
- Learning Strategies
- CPR Certified
- Customer Inquiries
- Employee and Visitor Screening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Assistant
Stalco Inc.
08.2022 - 12.2022
Security Guard
Allied Universal Security Services
03.2022 - Current
Student Assistant
St Clair College
01.2022 - 08.2022
Cashier Team Lead
McDonald's
08.2021 - 11.2021
MBA - International Business Management
St Clair College
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