Experienced retail manager with a demonstrated history of successfully overseeing store operations and boosting sales. Skilled in fostering teamwork and delivering results, with a proven ability to adapt to evolving business demands. Proficient in inventory control, customer service excellence, and employee development, backed by strong problem-solving and communication abilities. Passionate about enhancing the customer experience and maximizing store efficiency.
• Conducted precise daily cash reconciliations, adhering to established accounting protocols.
• Delivered outstanding customer support by resolving concerns promptly and effectively, fostering customer loyalty.
• Enhanced store operations by ensuring the consistent upkeep and functionality of gas pumps and equipment.
• Monitored employee attendance and timeliness, swiftly addressing recurring issues to curb long-term patterns.
• Mentored and coached team members to sustain high levels of efficiency and performance standards.
• Kept detailed financial records to facilitate timely reporting and support strategic decision-making.