Mandeep Dhunna
Brampton,ON
Summary
Hardworking and focused Administrative professional offering excellent communication, planning, and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail, and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
K & K Solution Inc
10.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Field Service Technician
Securitas Technology Canada
11.2020 - 01.2022
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Patched software and installed new versions to eliminate security problems and protect data.
- Configured hardware, devices, and software to set up work stations for employees.
- Enacted successful repairs by applying technical skills and operations knowledge.
Field Technician
Beanfield Metroconnect
10.2018 - 09.2020
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Tested systems, noting issues and completing preventive maintenance.
Education
Advanced Diploma - Business Accountancy
George Brown College
Toronto, ON09.2018
Skills
- Customer and Client Relations
- Program File Distribution
- Data Evaluation
- Advanced MS Office Suite Knowledge
- Risk Management
Timeline
Administrative Assistant
K & K Solution Inc
10.2021 - Current
Field Service Technician
Securitas Technology Canada
11.2020 - 01.2022
Field Technician
Beanfield Metroconnect
10.2018 - 09.2020
Advanced Diploma - Business Accountancy
George Brown College
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