Mandeep Dhoot
Toronto,ON
Summary
Dedicated professional with a comprehensive background in accounts, logistics, and customer service. Proven expertise in managing financial transactions, monitoring inventory levels, and ensuring seamless supply chain operations. Exceptional track record of delivering exceptional customer experiences through effective communication, problem-solving, and efficient issue resolution. Adept at multitasking and collaborating across cross-functional teams to optimize processes and drive organizational success. Detail-oriented and results-driven, committed to maintaining the highest standards of accuracy, efficiency, and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Assistant Accountant Manager
Lensmate Production
11.2022 - 02.2023
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Processed payroll by validating work hours and attendance of employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
Logistics Coordinator
Reliance Fresh Retail
05.2022 - 07.2022
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Customer Service Cashier
DMart Store
10.2021 - 02.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Bachelor in Financial Market - Finance
Mumbai University
04.2022
Skills
- Critical Thinking and Analysis
- Verbal and Written Communication
- Email Correspondence
- Microsoft Office
- Mail Sorting
- Supply Management
Timeline
Assistant Accountant Manager
Lensmate Production
11.2022 - 02.2023
Logistics Coordinator
Reliance Fresh Retail
05.2022 - 07.2022
Customer Service Cashier
DMart Store
10.2021 - 02.2022
Bachelor in Financial Market - Finance
Mumbai University
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