Mandana Shafiee
Toronto,ON
Summary
Excelled in multitasking and maintaining high customer satisfaction, showcasing reliability and strong problem-solving abilities. Friendly and skilled in cleaning and disinfecting to meet company standards. Motivated with an engaging personality and flexible approach.
Overview
2
2
years of professional experience
Work History
Digital Illustrator
Cafe Server
Mira Cafe.Iran,enghelab Sq
01.2022 - 04.2023
- 56Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Effectively managed high-volume orders during peak times, maintaining accuracy and efficiency.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supported needs of 46-person wait staff who attended to the specific needs of countless customers daily for Mira cafe with social relevancy and intentionality.
Babysitter
10.2020 - 05.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Education
GED -
UMC High School
425 McCowan Rd, Scarborough10.2024
Skills
- Flexible Schedule
- Time Management
- Multitasking
- Organizational Skills
- Order Management
- Table Setting
- Warm and Friendly
- Cleaning and sanitizing
- Teamwork and Collaboration
- Positive and Friendly Attitude
- Willing to Learn
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Cafe Server
01.2022 - 04.2023
Babysitter
10.2020 - 05.2021
Digital Illustrator
GED -
UMC High School