Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mandana Shafiee

Toronto,ON

Summary

Excelled in multitasking and maintaining high customer satisfaction, showcasing reliability and strong problem-solving abilities. Friendly and skilled in cleaning and disinfecting to meet company standards. Motivated with an engaging personality and flexible approach.

Overview

2
2
years of professional experience

Work History

Digital Illustrator

Cafe Server

01.2022 - 04.2023
  • 56Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
  • Effectively managed high-volume orders during peak times, maintaining accuracy and efficiency.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supported needs of 46-person wait staff who attended to the specific needs of countless customers daily for Mira cafe with social relevancy and intentionality.

Babysitter

10.2020 - 05.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.

Education

GED -

UMC High School
425 McCowan Rd, Scarborough
10.2024

Skills

  • Flexible Schedule
  • Time Management
  • Multitasking
  • Organizational Skills
  • Order Management
  • Table Setting
  • Warm and Friendly
  • Cleaning and sanitizing
  • Teamwork and Collaboration
  • Positive and Friendly Attitude
  • Willing to Learn

Languages

English
Professional Working
Persian
Native or Bilingual

Timeline

Cafe Server

01.2022 - 04.2023

Babysitter

10.2020 - 05.2021

Digital Illustrator

GED -

UMC High School

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Mandana Shafiee