Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manbir Singh

Manbir
Kitchener,ON

Summary

Dedicated retail professional with a strong focus on customer service, adept at cashiering, inventory management, and quality control. Known for delivering exceptional service in fast-paced settings, fostering positive team collaboration. Proficient in transaction handling, customer issue resolution, and precise support of store operations. Eager to uphold Walmart's high standards of customer satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Team Member

T.G Minto
11.2024 - 03.2025
  • Shipping and Handling products with care.
  • Maintaining and verifying the quality of the finished goods.
  • Have a good experience of Q.C(Quality Check).
  • Giving 5s services to get customer satisfaction.
  • Giving safety and quality as the first priority to maintain the profit for the company.
  • Sorting parts with some defects like silver, short shorts and High gate cuts to prevent the bad parts going to customers.
  • Maintaining the discipline of environment by following the instructions, staying motivated, giving safety the first priority and being productive to the work.

Cashier

Nike Store
04.2023 - 12.2024
  • Trained store personnel on the company's products, services, customer service, and appreciation
  • Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses
  • Meeting daily sales target
  • Customer interactions, operational responsibilities, technical competency and performance metrics.
  • Resolving Customer enquiries regarding the quality of product and prices.
  • Monitoring product inventory levels to restock the items with passing time.
  • Managing Complex customer exchanges and returns including the mode of cashback
  • Continually updated a leadership resume and honed skills by participating in various management trainings.

Team Member

The Stoffers
02.2023 - 08.2024
  • Friendly and welcoming demeanor to interact positively with the customers on the welcome desk.
  • Recorded and tracked daily transactions to verify daily profit margins and making strategies to improve it.
  • Taking reviews from the visitors to make improvement to boost the count of customers on daily bases.
  • Knowledge of food safety and hygiene practices by maintaining a lip -smacking taste that is alluring to the customers.
  • Introducing the customers with unique and special cuisines that will boost their interest in these items.
  • Resolved issues with the consumers using active listening skills to de-escalate difficult situations.
  • Organized and maintained data sheets to restore record the required items and restock the required food items.
  • Continually updated a leadership resume and honed skills by participating in various management trainings.
  • Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.

Education

General Arts and Sciences -

Conestoga College
06.2025

High School -

S.M Sen Sec School
04.2023

Skills

  • Financial transition coordination

  • Strategic issue analysis

  • Effective verbal communication

  • Service excellence

  • Team leadership experience

  • Quality assurance

  • Adaptable work hours

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Team Member

T.G Minto
11.2024 - 03.2025

Cashier

Nike Store
04.2023 - 12.2024

Team Member

The Stoffers
02.2023 - 08.2024

High School -

S.M Sen Sec School

General Arts and Sciences -

Conestoga College

Similar Profiles

CREATE PROFILE
Manbir SinghManbir